November 2020 by Andrew Wain
Shocking branch need more staff on counters. Not run right at all .
November 2020 by Janet Jm
One pompous member of staff
October 2020 by Craig Beatson
Crystal Peaks branch closes at 3.30pm? What is that all about? I understand we're living in unprecedented times but I just can't think why closing at 3.30pm helps anything. It certainly doesn't help the average working person who is usually at work at that time, or school children who wish to open an account.
October 2020 by Gail Roddis
Neverending q . One horrible member of staff.
October 2020 by Shaun Matters
Opening times now are rubbish and can not use ATM outside of bank not everyone is doing online banking
August 2018 by bonnie sibanda
Machine breakdown.online servive very good
September 2017 by Ben Fry
Customer service is slow sat in line for 30 min for something that takes 30 seconds
September 2017 by sue brown
the good online banking service is let down by not enough staff on the counters and computers repeadly breaking. what should take a few minutes can take much, much longer. am considering switching because of these recurrent problems
July 2017 by Jenny Annerson
Worst banking experience ever!! Never known queues like it with one person serving.
September 2016 by Michael Moore
Set up two new accounts. Matt was amazing, he explained everything thoroughly and I felt confident and informed about the choices I made.
