October 2021 by Ben Ward
I was interested in a 42mm Seamaster 300m (ref. 210.30.42.20.04.001) until the lady serving me said she would order the watch in 40mm for me. When in fact, the Seamaster 300m doesn?t come in 40mm. Nice store though, good atmosphere. But do you own research.
September 2021 by D C
Excellent service as usual. Ian is always happy to assist with any enquiries, and will go out if his way to ensure everything goes smoothly.\\nI've been a customer of Goldsmiths for nearly 35years now, and always been more than happy.
September 2021 by H1GGY 1974
Thank you for your great service again. The staff are so knowable about the watches. 5 star service again. Will beseeing you again shortly.
September 2021 by Yvonne Bowen
Excellent customer service received. Visited to view rings and had the most attentive service from Laura who picked our the perfect ring and then put it to one side while I pondered my decision. Such a friendly and professional store. Everyone we spoke to was really helpful and welcoming. We're not local but I would definitely travel to buy from this store again.
September 2021 by Mr White
Called in on the off chance they could alter the size of a watch bracelet that you wouldn't trust just anybody to do. Extremely proffesional service and very welcoming. I can't see myself using anyone else in the future.
July 2021 by Karl Davies
Great bunch of people over at the Meadowhall upper store. Collected my watch and had a really enjoyable experience. Nothing was too much trouble. Will definitely go there again for my next purchase.\\n\\nThanks again!
July 2021 by Greg C
Excellent, super knowledgeable staff. Feel very well looked after - Dale, Georgia and Carol who I dealt with were all brilliant. Looking forward to returning in the near future.
June 2021 by SimonW
Warmly greeted on arrival for my appointment, all staff seemed very attentive however it was Sophie that dealt with me, she was a pleasure to talk to and helped me in my purchase of a new Omega watch but went out of her way to find alternatives to a diamond necklace for my wife which was too short. You expect good service but this was beyond my expectations in terms of help given and communication. A credit to Goldsmiths.
October 2019 by Chris Carlisle
Good quality jewellery etc bought our wedding rings. Although the last member of staff who served us was really quiet unfriendly and to be honest if we were to have met her when we chose the rings we wouldn't have ordered from here
October 2019 by Susan Bates
All staff very polite and helpful had my watch repaired was hot drink on entering shop marvellous
October 2019 by Jasmina Pruna Salado
If google has zero stars I would give ZERO very disappointed. Really bad customer service.
September 2019 by Mike Turner
Visited the Meadowhall branch looking for an Omega Moonwatch. Transaction was handled by Carol who was both very knowledgeable and welcoming. Was shown various different models with no pressure or hurry, finally deciding on the Racing version. Offered refreshments whilst discussions continued, the watch was fully set up for me with explanation on all the functions fully explained. My wife also discussed alterations to her wedding ring with Carol which was left with her for more detailed investigation. The whole experience was both enjoyable and rewarding. We were treated with respect, not pressurised, and the coffee was pretty good too! Left the shop with my ideal watch with the feeling we had made a friend too. Thoroughly recommended.
September 2019 by Paul Hayton
Purchased a Tudor Black Bay from them a couple of months ago. Fantastic service and hospitality within their store.
August 2019 by Waveylines Go
Lovely helpful staff who sorted my watches for me quickly and with care. Thankyou. ð??
May 2019 by adehardy
I wanted a Stainless steel bracelet for my Oris watch. Goldsmiths took 2 days to quote £440 which I thought expensive. I called Oris UK to be told that FULL RETAIL price is £204 Inc VAT + p&p. I ordered the watch strap from HL Brown who quoted £220 Inc fitting the bracelet. HL Brown are making an honest appropriate profit which is already built into the £220 price. Goldsmiths doubling the price is an absolute insult. Hopefully Oris will realise the harm that Goldsmiths are doing to the brand and remove their dealer authorisation. I will not be using Goldsmiths or any of their online associates again. Ripoff!
