May 2023 by Google user
Disappointing visit, went in looking for a new phone and got rail roaded into talking about broadband! Female staff said she was trying to save me money even tho I said I couldn't upgrade or change for another year. No discussion regarding phone
April 2023 by Chris Little
Disappointing visit, went in looking for a new phone and got rail roaded into talking about broadband! Female staff said she was trying to save me money even tho I said I couldn't upgrade or change for another year. No discussion regarding phone
April 2023 by D M N
Friendly but Pushy sales people tried selling me products I didn?t want , and the terms of the contract was more expensive then my previous network so I declined.
April 2023 by Paraschiv Alin
They are not able to help you in store. They're system is very old. The staff is not able to help you. Everything is over the phone with customer service. The offer they give me is shop is £2 more then over the phone even if is the same company. I do not recommend this network
March 2023 by Wendy O'sullivan
Helped with a problem was very polite & welcoming.
March 2023 by Marcin Humenczyk
Give me wrong information and that cost me two trips 40 miles each and still not sorted my issue.
February 2023 by Katie Elsey
Great help when upgrading, got a great deal super happy and lovely team
July 2022 by Andrea May
Thank you to the young man who sorted out my 80 year old dads Nokia phone in the Meadowhall branch, so kind and helpful,Great service ?? Xxx
May 2022 by Mick Sheehan
Great customer service at the store on the upper floor (didnt go to the lower one!).Helpful, friendly and knowledgeable. Thanks to Carolina for setting up my eSIM instore!
April 2022 by Maxine Ellis
Very helpful and very nice people as well
March 2022 by Nick Cox
Not had a good experience with them tbh
September 2021 by Cheng lean Sneath
I came here to have my phone checked over. I meet the 3 Ladies Teri, Jessie, Bonnie they were all Excellent. Great help. I would RECOMMEND this stall to Everyone. The best if help. Gone out there way to help. Thanks ????
September 2021 by Leena Lim
I came today for some issue and Jessie and Teri were very, very helpful. They gone out of there way to help me BIG TIME. THIS IS THE BEST SHOP I EVER BEEN. TOTALLY RECOMMENDATION . THANKS A LOT.
August 2021 by Michael Wall
Jess in Meadowhall EE Shop was a great help really wonderful customer service helping my wife set up her phone and offered advise on our home broadband
July 2021 by Holli Wright
I cannot thank Jessie from EE in Meadowhall enough for all she has done for me over the past few months. I worked in Customer Service my self I know how much of a struggle it can be to resolve situations, but I always tried my absolute best for my customers & Jessie has gone above and beyond. She?s absolutely amazing at her job, and so down to earth. She is the only one sat us down, and solved the problem out of the whole EE store as well as the customer services team. Thanks again Jessie for being so lovely and understanding! XHowever, as for the assistant manager that was on this afternoon she was rude! Didn?t listen to anything me and my partner were trying to explain, and had a disgusting attitude. She left us stood up, and didn?t offer us a seat to sit. We received snotty looks throughout the process from the assistant manager after dealing with Jessie. Just so thankful Jessie was in to sit and speak to us, after dealing with her in the past. Appalling customer service from a so called manager if you ask me.
