January 2024 by Harmony Hypnosis Sheffield
Very attentive staff and we left with what we wanted.
January 2024 by Victoria Lee
The staff seem lovely but I waited for 30-45 minutes to buy something but no staff member would come over to help. I asked a few but they were all busy. So I had to leave empty handed. And not the first time I?ve had this experience here - maybe very understaffed if this is the norm!I completely understand the need for patience if it?s busy, which in their defence it was, but over half an hour waiting is too long.I am only giving one star because that is kind of the most important part of being a shop - being able to buy something from them. Otherwise, staff were friendly, shop is nice, good range of products etc etc.
January 2024 by Adam kingpin Jervis
Today was the last time I will ever visit a Currys store, 3 times over the last 2ish years I've visited and each time I leave annoyed and without what I wanted. First time they tried selling me a display model TV as a brand new unit. They wouldn't have said anything but I saw them packing the display one away. Second time I went to browse and buy a gaming monitor after seeing a model I wanted online, one I wanted wasn't in stock and there were only about 2-3 others to choose from and staff weren't interested. Third time was today same as the second time but this time with a gaming steering wheel, same shafting that they didn't sell them in store, the member of staff who I spoke to was nothing short of rude, absolutely wasn't interested and just mugged me off for another customer. Currys will never get a penny from me. They missed out on about £1500 worth of sales due to terrible staff and confusion as to what is available in store. Shambles.
January 2024 by David Thurkettle
Went to look at security cams - website said the store had them in stock so wanted to ask questions. Was told when I got there that they didn't actually have them in stock, but they could be delivered to store. Couldn't ask questions.Disappointed.
December 2023 by Rebecca Willis
Try updating your opening hours - sat outside at 7.15 trying to collect an order and you?re closed. Useless. Even the email confirmed opened until 8
December 2023 by Chukwudi Ndubueze
Currys has quality electronics items with good prices. Excellent customer service and experience.
December 2023 by Gavin Reditt
Good customer service and knowledgeable. I went in to get a replacement tower pc and was recommended a complete Lenovo AIO system with the same specs and at the same price. I wouldn?t have thought of that option by myself and am very happy with it. Price and reliability of the products are top notch?
December 2023 by Lindsey Stevenson
Bought an LG Nanocell TV in store at the weekend and after taking delivery of it yesterday we discovered the TV wasn't functioning properly and we were unable to watch it. Returned it to store this evening for them to check it and after confirming the issue we were given a full refund with no quibbles at all. Steve and Joanne could not have been more helpful along with another colleague whose name I didn't catch. Could not fault the customer service we received. Thank you ?
December 2023 by David Siggers
Absolutely shocking experience, we brought a new tv and extended warranty and found that the screen was cracked , returning it to be swopped. Meeting a under manager called Alistair, who refused to exchange., This is Still going on . We had to buy another, they still have the damaged one. I would have gone to the Chesterfield, but they are still closed.
December 2023 by Sandra Schofield
Had what I wanted in stock but had to wait 20 mins the get to till to pay.Only 2 cashier's available.
December 2023 by Barrie Neal
Very pleased with what was on offer, but trying to get service very very slow, good job it wasn't very busy.
December 2023 by Lord Richard Carr
Good shop, but it could support cheaper items to help low incomes people like the old days
December 2023 by Hugh Clough
My item never turned up in the store despite being told twice it was there. Wasted time and expense driving to store where people were not helpful. Cancelled order and now my refund is being held up while an internal investigation is bring carried out. Terrible customer service. Impossible to contact on the phone and no replies to emails and on Twitter DM it's excuse after excuse. I got same item at same price within 24 hrs from John Lewis. Its Impossible to phone the store and on line team are not responding. I'll never buy anything from Currys again.
November 2023 by Louise Denton
Not much help for customer service, to go through the benefits of what I bought just trying to sell the buy now pay later. The cooker I also bought had the incorrect depth size on the website
November 2023 by Annette Hird
May we say a massive thank you to a gentleman who on last Saturday morning helped my husband in the Chesterfield Road Sheffield store we dont know his name but it was early morning we needed a plug to fit a razor we had purchased from Amazon and it was so helpful of your member of staff to help and eventually find the correct plug These days its difficult to be able to obtain such helpfulness keep it up we need stores like yours if you can find out who the gentleman was a big grateful thank you from us Regards Keith Hird
