December 2023 by Isabella De Santis
Couldn?t ask for better service! The staff were very knowledgeable, quick delivery and really good quality furniture to choose from!!!
October 2023 by Susanna Migliori
Very bad delivery service. For £28 the delivery guys said that I have to deassamble my table and assemble it again just because they refused to try to deliver the table to the kitchen from the main door. My husband and myself had to do it and the table went fine to the kitchen through the main door.Essentially the customer has to do their job by directing them to the place the item needs to go.This is just a very bad service.
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[email protected]October 2022 by F12 G11
You could find an electrical products have been tested.If you're a volunteer you might get 20% discount on some products.The staff will be more wonderful if the diversity has been achieved ?Many thanks
September 2022 by Molly Musto
we went today to find a sofa, ended up coming away with so much more than that. we was served by a lovely lady, and the manager who was so accommodating and booked in our delivery. Such a positive experience?
September 2021 by sue odell
Excellent collection of my bed settee and bookcase. We were texted delivery time and it was kept. Very grateful to have them gone as no room for them.
August 2021 by Richard James Minahan
Very bad experience I had with BHF, making promises that they can?t keep.Moved out of my old property few months back and hoped to give my settee away rather than dump it, so in came BHF wanting it comes to the actual day we are left waiting hours in our now former property which our old landlord has let us keep our settee in hopes to donate it.They never turned up while we were there so we had to leave so I left a note on the furniture outside our old properly and to my dismay they never collected it making out that it weren?t store quality!!! It?s a charity isn?t it, will surely benefit someone?s lives.Worse thing is I had to pay a man with a van to dump it as I faced a possible fine with my settee on the pavement.I would never recommend BHF to anyone save yourself!!!
August 2021 by Paul Glave
Great for sofas and beds and dining furniture.
July 2021 by Kathryne Welsby
After being informed that the British Heart Foundation were an hour away from 9:50am, we were waiting in our former property for over 3 hours. After contacting them, they agreed that we could leave the settee outside due to them being delayed. We have had to ring them up and to then, be told that the settee wasn't store quality, the driver deemed it not adequate quality. We've now got the prospect of having to get the settee cleared. We have wasted part of day waiting for the British Heart Foundation. Please feel free to contact me and I'll share photographs of this supposed inadequate settee!!! I wish now I went to a different charity who would have welcomed the furniture. Would not recommend them with the experience we have just had!
July 2021 by Mike Naylor
After an elderly gentleman fell at the bus stop on Arundel Gate we asked if they had any blankets or anything to keep the gentleman warm. Instead they welcomed him inside and allowed him to use the warmth of the store and to have a seat untill the ambulance came.They couldn't do enough to help. ?.
June 2021 by Kathryne Welsby
After being informed that the British Heart Foundation were an hour away from 9:50am, we were waiting in our former property for over 3 hours. After contacting them, they agreed that we could leave the settee outside due to them being delayed. We have had to ring them up and to then, be told that the settee wasn't store quality, the driver deemed it not adequate quality. We've now got the prospect of having to get the settee cleared. We have wasted part of day waiting for the British Heart Foundation. Please feel free to contact me and I'll share photographs of this supposed inadequate settee!!! I wish now I went to a different charity who would have welcomed the furniture. Would not recommend them with the experience we have just had!
October 2019 by HowardR-36
the young lady was very helpful to me today .. I WAS ASKING ABOUT STORING THE ITEMS AND PRICE FOR DELIVERY............SHE WAS GREAT THANKS
March 2019 by Jaye Pinder
Prices can be a bit random, something you'd expect to be cheap will be expensive but on the flip side something you'd expect to pay a lot for will be cheap. So there's always the possibility of a good deal. Stock always changing (due to the nature of business this is to be expected) and as it's a larger space it's always a different experience that is worth browsing. You never know what you might find.
October 2018 by Heidi Lucas
Nice, friendly and helpful staff. Got some great quality new furniture from here, and great prices. Their furniture comes in new from a supplier (tends to be flat packed). So pleased I went here.
October 2018 by Eileen Hyland
The furniture seems to be good value but the delivery service leaves a lot to be desired - my son took the day off work to wait for a bed to arrive so he had time to set it up before bedtime and despite three phone calls all assuring him it would be delivered at 4pm he was called and told it was left off the delivery! My granddaughter had to sleep on the old mattress on the floor as the other bed had been dismantled ready for collection. Not a good service. They did promise to refund delivery charge but he had to phone his boss and go in late the next day.
