January 2024 by Karen G. (1)
Boots does not have enough staff serving. Went to the counter and was told you can only get served at the pharmacy desk were there was a long queue of people waiting for prescriptions. I did not go there for a prescription and did not want to wait in a queue there while they faffed about so I left. Rubbish service there.
December 2023 by Rob
Lovely staff very helpful ?
December 2023 by Jemma Coleman
Chronically understaffed. 2 people on tills with 15 person queue. There are 5 tills why aren?t staff on all of them?
December 2023 by Richard Ogden
It's a chemist. It does what chemists do. Friendly and helpful on the prescriptions.
December 2023 by SunnyShazzy
Great location and always with lots of variety of products. Excellent pharmacy too.
November 2023 by S Hussain
Pharmacy service is absolutely disgusting., 2 months in a row my sons milk prescription isn?t ready and I?mNot contacted. Tried calling currently on hold for 22 minutes and counting no answer as per usual. The staff at the desk are not bothered in the slightest that there is a queue, or this prescription is urgent. Just wait around for an hour. The staff need retraining or better staff bringing in. The staff?s face is so obvious they couldn?t care less about what ur issue is.
November 2023 by H C
Couldnt speak more highly of the out of hours prescription team, they were so patient, especially considering there were issues about the prescription coming through from the boots online system (which is completely out of their control!) .
October 2023 by SJ H
Apart from the very odd person, staff here are so rude, unhelpful, condescending & obnoxious especially, the older women, they act like they are doing you a favour & you are an inconvenience. Some serious customer service training is much needed at this store & has been for many years. A total lack of customer service at it's finest
October 2023 by Geoff Vande Velde
Excellent customer service. We have a newborn and she advised me on how earn more points if I join the boots baby club.
October 2023 by Susan Olivant
Think boots is under staffed.. not very often they pick up the phone... not their fault I suppose.
October 2023 by Anne Brighton
Only one queue for all prescriptions, medication and advice....took an inordinate amount of time to get served!!!
October 2023 by christine jackson
Very helpful staff with problems caused by another pharmacy.
September 2023 by Alan Hopcroft
Only 1 assistant at the pharmacy counter and a long queue.
August 2023 by Wayne & Angie
Nice clean shop friendly staff.
August 2023 by Lindsey Maria
I've asked for certain brands of makeup the assistant looked down at me saying is this a market brand? By the way I've all kinds of cosmetics ranging from chanel to rimmed and collection if it works it's ok
