November 2023 by Christopher Johnson
The staff at my local Boots went above and beyond to help me. I needed some pain relief but the hadn?t got any capsules in. The rang the doctor to change it to tablet form. I?m so grateful they went that extra mile for me. I find the staff really helpful. They are my heroes for helping me.
October 2023 by Rita Highley
The staff are just out of this world ?
August 2023 by John Booth
Had a very bad experience today at this pharmacy. I have extreme food allergies and intolerances to food additives, like E numbers, preservatives, colourings etc. I have informed the pharmacy of this, as I pick up a repeat prescription every month, and up until today, they have been very accommodating. I was given a repeat prescription yesterday, and upon returning home, found that one of my regular medications was a different brand. I had run out of the brand I usually have, so I had no option but to take it. I had a reaction when I took it, and felt under the weather all day at work the following day. So when I got home, I went to the pharmacy to see if they could help me out. The pharmacist, who I believe is called Rachel, was trying to suggest it was other things causing a reaction, and that it was a coincidence I didn?t feel too well taking a brand I had never had before. I knew this wasn?t the case, as I have very stringent methods in place, eat a very strict diet, and only take certain brands/colours of medication to avoid a reaction. She then said ?this is getting ridiculous. We can?t keep on top of it?. I said I couldn?t help my sensitivities to additives, and I wish I wasn?t like that. Then she said she wished I wasn?t like that, in a horrible way. She made me feel humiliated, in front of a shop full of people and all the staff. Then, while I was waiting to see if they could help me, the same pharmacist just said ?the tablet is in the box?, I said? oh is it??. Then she just abruptly said ?you can go?. Basically, ordering me out of the shop. I said thanks, and she just ignored me. She was very rude, and made me feel like I was being a nuisance. The last thing I want is to make anyone extra work, but that is the pharmacists job, to provide suitable medication to the public. I have always been extremely polite and personable with all the pharmacy staff, and before today, this had always been reciprocated. But todays experience was very hurtful, and I will be following up this review with a complaint to boots.
July 2023 by dave thomas
Good local store and you can get stuff delivered for pick up here.
April 2023 by ITS. de wolf
Always got wot I need when I need it
August 2022 by Rebecca Collier
The staff are always kind, polite and professional! They?ve also gone out their way for me today. A lady chased up my prescription as she knew it was urgent and noticed it hadn?t been sorted when it should have so off her own back chased it up and sorted it for me she was really empathetic with me too so feel she needs the recognition. Thank you so much
May 2022 by Mick Saxby
Staff extremely rude to ill customers
March 2022 by ROB JOHNSON
Some supply and demand issues and because of Covid, having to stand outside when there are 2 inside, when you're severely disabled and sometimes unable to stand minus a stick, is a major issue. Otherwise, a lot better than the previous one up at Well Pharmacy towards POW Road. Lovely staff too and mostly, I have been able to get my meds when I need them. A lot better service than most.
February 2022 by Layla Sills
Nice little pharmacy not so much a boots. It doesn't stick to proper retail opening times as it should due to it being a store name. Other than them not having many products staff are lovely this review is of no reflection of them.
January 2022 by Rod Blount
The staff in here are so kind and helpful, just wish they would put double yellow lines outside there shop and the bookies.
March 2021 by abz pool
Staff are very helpful and professional don't really know how they got anything less than 5* rating my experience was 100% good.Thank you all.
February 2021 by Samantha Reynolds
Ive got Schizophrenia uncle and my grandad there tablets are never ready or missing ive allways got to go back i order for them on same day i tell staff the urgency of my uncles and it keeps happening there only me that can collect getting really bad I have to go back after 3 or some missing call back another day after receiving txt there still never ready no rush in them like i have time go backs 2 3 times day and day after juggling work 2 kids and trying get them sorted ive try complain but cant find how its getting me annoyed naw and frustrated staff know this but still no better
December 2020 by Muryam
Extremely poor customer service from male pharmacist. Spoke abruptly when we entered pharmacist and Ignored us while we waited in queue. The rest of the staff however were very friendly.
October 2020 by Sandy Peanuts
No sense of urgency whatsoever regardless of the queue size. Usually end up waiting ages. Now they close between 1 and 2 which isn't stated on the door or website so made a wasted journey.Come on Boots, WAKE UP.
October 2020 by Alan West
Very helpful and friendly staff
