November 2023 by Alison Brownell
Friendly welcome into store. Explained that we were looking for a new mattress and the young chap who served us was very polite friendly and knowledgeable, he showed us the mattresses requested in our price range and explained the comfort levels and the structures of the mattress with no pressure to buy. Richard 15/11/23 I think his name was and his female colleague educated us on pillows, side sleepers front back ect. Overall a pleasant experience, very happy with our purchase. I would highly recommend Bensons for beds Archer Road Sheffield !
October 2023 by Leanne Iveson
Really helpful and knowledgeable staff, quick and efficient to identify our needs and made mum feel confident in her choice of bed and mattress. Would definitely return and don't be afraid to speak to the sales people, they are not pushy and super helpful.The bed has now been delivered by people doing a fantastic job. Really grateful to the delivery people, for giving tips on how to assemble and taking time for the customer.The bed is great and just what we needed.
October 2023 by Katy Simpson
Archer Road, Sheffield team were outstanding from ordering to delivery they worked with us to get us exactly what we wanted. The delivery team were polite and worked so hard getting everything up the stairs and putting it all together. Fantastic experience.
October 2023 by G d
thank you Kieran and Kim for most professional and friendly delivery. We cant wait to start enjoying the beds!
August 2023 by Carol Duncan
Very good service received especially in the store - good communication and excellent product. Delivered on time and no problems
July 2023 by Darren Foley
Great products, I?m a repeat customer the beds are fantastic, you get what you pay for, staff are brilliant, if your not happy you can change your mind and they?ll sort it , brilliant
June 2023 by Sam White
Really helpful and non pushy (unlike another shop we wont mention) just showed me a number of options based on what i needed and let me try them all out. Waiting for my mattress was pure torture but it came yesterday and was delivered on time in perfect condition and the delivery team were friendly and swift, best nights sleep I've had in a while
May 2023 by Christina Stark
Excellent show room staff and products. Even a lift for us to use to save climbing the stairs to see and experience even more beds
April 2023 by Debbie Alton
Fantastic customer service. Could not be more pleased with the time and effort spent with us to make our purchases.
February 2023 by Selene Ryall
Shelley was the most knowledgeable, welcoming mattress expert I have ever come across. Non pushy, took her time to explain, test and ensure the best most suitable mattress was purchased. Absolutely recommended this lady at this store. Plenty of options and price points to suit every budget and requirement. The igel plush top range is superb
January 2023 by Cayley Hartley
Great costumer service at the benson for beds store at archer road sheffield.
January 2023 by Margaret Brown
Bed delivery delayed one month with no real reason then time for staff to take adequate care with the delivery was inadequate
December 2022 by Rhona Jackson
Excellent, professional & friendly service. Lots of choice. Provided with detailed info re the construction of the different mattresses, explained in an understandable & interesting way.
November 2022 by Neil Wilkinson
We paid to have the bed assembled on site, but the workers who delivered and assembled the bes told me they received no extra pay for the effort and time taken to assemble the bed.It is entirely unethical for Bensons not to pass this fee on to the people that actually do the work.
September 2022 by Jack Rush
Purchased an ottoman bed from here.The delivery got delayed by a month fron original date, understandable these are weird times right now.However, we weren?t informed that you need a big hallway/staircase for it to be manoeuvred into your bedroom.So it didn?t work, had to be taken back. (Apparently 1 in 5 deliveries are like this according ti the driver)But the big kicker is that we had to pay 20% cancellation fee! Through no fault of our own, the sales people in shop need to make sure that the customers house can fit these bed frames in.Absolutely unacceptable.
