February 2024 by JANE SENIOR
Very helpful lady who helped to sort the bracelet on my husbands new watch. Good atmosphere, nice, clean, well presented jewellers
February 2024 by David Wright
We had an excellent experience buying our wedding rings from Estelle at this store. She was very friendly, chatty, helpful and knowledgeable.We were made to feel at ease on each visit and there was no pressure as we tried on several rings. We were always offered drinks which was nice.The rings were presented in a lovely box and Estelle asked us to call in one day after the wedding to show them our photos.5 star experience and Estelle is a credit to Beaverbrooks.
February 2024 by Mandy Neville
Staff are amazing
December 2023 by Barbara Roper
Top quality
December 2023 by alyson gamban
Excellent service really lovely helpful staff they really look after you no pressure when purchasing items . Special thanks to Amanda she really looked after me thanks again. Mrs A Jones Anderson.
December 2023 by Nicholas Stewart
I had a fantastic experience in store today being very well looked after by Megan, she couldn?t do enough for me and found exactly what I was looking for, outstanding service!! Thank you so much for making my daughters Christmas! ??
December 2023 by Daria Kornutiak
excellent service, friendly staff, large assortment
October 2023 by Brad Stevenson
Great service when buying a ring, offered great advice and they're discreet when talking about price if anyone is sat nearby. Staff knowledgeable and friendly. Offered a drink whilst deciding on our purchase too which was a nice addition.
September 2023 by Kristi Tbk
worst in service and everythingI went today with my boyfriend to resize the ring he bought me as a gift and the clerk rudely told one girl with the name lizzy me I would have to wait 12 weeks for it to be deliveredie if possible 12 weeks to change the size of a ring and the worst thing is that we have 30 days that we have the right to return it had not passed the employee told me that we do not accept returns because you might have scratched itand they brazenly tell me that they can't do anythingI never buy anything from there again
September 2023 by Jane Howe
I purchased a Tudor watch as I loved the idea of Tudor being owned by Rolex and I knew the watch to be exceptional quality and very high end and of course look fantastic. There was slight issue with the first Tudor I purchased and the staff particularly Chelsie was very professional and and got it sorted straight away. However there was what I thought was another issue with the replacement watch but in fact it was my lack of knowledge and understanding how a self winding watch works. I went back to see the staff at Beaverbrook's again all the staff I spoke to were fantastic, knowledge and educated me about automatics watches. Brilliant service, professional and kind and was happy to do what ever it took till I was happy. I absolutely love my watch I would highly recommend Beaverbrook's. Thank you!!Jane H
September 2023 by Frank Hurst
Stood in the shop for 5 minutes . No one offered to help so walk out
September 2023 by Christine Tbk
worst in service and everythingI went today with my boyfriend to resize the ring he bought me as a gift and the clerk rudely told one girl with the name lizzy me I would have to wait 12 weeks for it to be deliveredie if possible 12 weeks to change the size of a ring and the worst thing is that we have 30 days that we have the right to return it had not passed the employee told me that we do not accept returns because you might have scratched itand they brazenly tell me that they can't do anythingI never buy anything from there again
August 2023 by matt buckley
I?d just like to say a big thank you to the staff in the Meadowhall branch! The two members of staff, Ryan and (I?m so sorry by my mind has blanked, blonde haired lady, Ryan will have to help me out here) I dealt with were brilliant. They both made me feel at ease and helped me with my purchase. I would recommend them to anyone, and I will definitely be back in future. Thank you again!
August 2023 by Peter Marples
Ordered online and went into store to purchase. Pleasant assistant who served us.
July 2023 by Kate Thornton
Customer services were excellent. If you spent £2000 or just a few hundred you were treated the same.