November 2023 by Catherine Mitchell
I have always found the staff in the branch extremely helpfulParticularly DannyHe's my favouriteMy partner and I nickname him Eddie Murphy!
November 2023 by Andrei Gare
Awful experience, no help. Tell you to go somewhere else. Had a message in app saying GO TO BRANCH FOR ID - I GO TO BRANCH AND THEY TELL YOU GOODBYE CALL THIS NUMBER WE'RE NOT TALKING TO YOU. LOADS OF STUFF ABOUT PROCEDURE worst bank I've ever come across
October 2023 by Em Briddon
My parter had a very bad experience at this branch. They were made uncomfortable by Zoe when updating their personal details. They left very upset by this experience and had a similar outcome the second time around with Zoe.
September 2023 by Zbigniew O
I wanted to open an euro account and found it on the internet I had to go to the branch. Travel to the city centre to this one and the lady at the door advised me to do this via on-line banking. I asked again and she confirmed I didn't need a branch. Went home and tried online and failed. Eventually I called the helpline to be told I have to visit a branch. Thank you Barclays customer service assistant or whoever you were.
August 2023 by Jess Hulme
This is now the only Barclays Bank in Sheffield and Rotherham and my grandad ,who can?t drive, banks with Barclays. He can?t use the machines and doesn?t own a smart phone and they only have one desk to help people. We were there waiting 45 minutes before we saw someone to sort out what we were here for. Bring back in person banking for the older generations!!
August 2023 by Suma Das
Super unhelpful rude and unprofessional staff claire Preston. Her attitude like that we not allowed to do anything in the branch and it has to be done online.
June 2023 by Barney Baloney
Since I last left a review this bank seems to have pulled it's socks up and got a little better
February 2023 by Chris Donnerstag
Friendly staff and impeccable service
February 2023 by Nurul Asyiqin Mohamed Haniffa
Super unhelpful the staff that attended me looked like she was forced to work and was being rude that I felt like I?m not allowed to do anything in the branch and it has to be done online. So the reviews are true after all! Save your time and go for other banks if you can!
February 2023 by meecowhy nowak
Staff on Saturday did pretend she has not seen me when asked for help.
January 2023 by Lindsay Fox
Booked Appointment. Staff arrived late. Achieved what we needed to arrange. Staff were pleasant and genuine but could have had more knowledge on using software system. No toilet for customers, even when we were expecting to be there for over 2 hours.
January 2023 by D W
On Wednesday?s the staff are especially sleepy so they feel the need to open later
December 2022 by D S
I went to the bank to open a standard current account, but was told I need to do that on the app, not in the branch. Back home I downloaded the app and went through the lengthy procedure. At the end it said to complete this process I need to go to a branch? annoyed, I went back to the bank again where I was told that I need an appointment and that the next available appointment would be in 2-3 months only. What a waste of time. Seems Barclays is not keen to attract new customers at all. I?ll try with another bank then which still appreciates people who want to entrust a bank with their money.
December 2022 by BETH SMITH
Extremely unhelpful , they just tell you to do everything online which sometimes isn?t possible it?s been an incredibly stressful experience for such a simple task
November 2022 by Chris Lumb
Was looked after today at the Sheffield city centre site by the magnificent, Natalie. Everything that most banks are missing today! Personable, professional, helpful, knowledgeable and friendly. If you need any help with your banking at Barclays, ask for Natalie. Magnificent
