August 2023 by Dafydd R
Great store with helpful staff. Certainly cannot go wrong visiting here first ?
April 2023 by Antonino
Said "hello" face to face at a shop assistant but no response and a sad face. I have been helped to buy 1 thing with another person but not very nice.... Take it easy but if you don't like my person respect me like a customer or you are not so professional.
April 2023 by James Christie
I am a regular customer of Screwfix Rotherham and all staff are consistently very helpful, good humoured and professional. It is a pleasure to do business with them. Special mentions to Lucy, Corey and Richard for their excellent customer service this week.
January 2023 by Ryan Roddis
As owner of TRT Joinery & Carpentry, I use Screwfix branches in Rotherham, Doncaster, Barnsley and Sheffield on a regular basis. Their stock is always great quality and perfect if in need of material for job door hanging or fitting a kitchen etc. Their stock rarely lets you down and the staff work hard to turn delivery?s around quickly, allowing me to respond to jobs speedy. Good suppliers make a huge difference to my business. Thank you from Ryan at TRT Joinery and Carpentry.
December 2022 by David Solanke
Quick and helpful staff, will be going regularly
November 2022 by Mikhail Trull
Good shop, quite big as well.
September 2022 by annie1958ful
V helpful staff wide range of stock
August 2022 by JAN HOB
Good supply and service reasonable price
June 2022 by Major Blitz
Rarely do i go anywhere else for my day to day materials. I use Screwfix just about everyday in my capacity as a plumber. Not only do they have a wide (very wide) variety of of stock, but the prices are good and quite often you'll get a good discount voucher.The staff too are a good bunch especially those on the trade side John (trade manager) , Louise and Vicky who not only make a good cuppa, but are always good for a chin wag.Special shout out too for the all other members of staff who i have come to know over the past years but especially Tony (store manager), Mick (duty manager) and the behind the scenes grafters Corey and Brad.Ian icrplumbingsolutions.co.uk
June 2022 by hardwarehotel
Great products clean friendly store and staff. (Ha, ha) I didn't mean to imply that staff were either scruffy builder work types or told dirty jokes! Just a pleasant efficient browsing experience a credit to the business.
May 2022 by George Smith
Whatever you need from Screwfix you can guarantee they will have it, good prices and quality, the staff are always helpful and cheerful and they are very knowledgeable about their products if you have a question.
May 2022 by Sarah Greensmith
Extremely helpful staff very quick service
December 2021 by iridescent Grafik
It's been a while since I've been buying products from Screwfix and to be honest I have not been disappointed.Every time I've walked in to their store in Rotherham it's been greeted with a warm welcome.Like many businesses they provide a service to give goods for your hard earned pennies, but most fail at providing a standard customer service to say the least.Screwfix staff have always been helpful and willing to go that extra mile. Recently I contacted the main customer services department as two of their products had failed and wasn't sure if the warranty was still applicable.One was a shower unit and the other a bath overflow. The lady I spoke to was an absolute gem, she immediately took ownership of this issue and within minutes had checked stock and ordered a replacement for me to collect from their Rotherham store.Having personally worked in customer services for over 30 years I'd say this is what I gave and give to my customers and expected nothing short of but excellent customer retention.Their customer services quality exceeded my initial expectations. This is due to me being treated like dirt by one of their competitors.Their prices are competitive and agreed some are more expensive but that's covered with their willingness to retain the customer. In my opinion the customer's make the company to be successful or fail completely.Finally thank you to that lady I spoke with.Shah G
October 2021 by Carl Nunns
Bought a pair of dewalt trousers and they were supposed to be a 29 inch leg but they were bigger than a 29 inch leg so had to pay to get them altered.so I won't be buying anymore trousers from screwfix.
July 2021 by Junaid Ali
Friendly staff. Always there to help with all issues. If they can't, there's always someone there to help. Pricing is good compared to toolstation. You can get pretty much everything from screw fix. They coped really well during the lockdown, with safety and distancing with everyone. Would recommend to everyone when the conversation ever pops up
