None of the cash machines there were working yesterday and had to join a long queue for the counter and only 1 staff member serving. Not good enough!
August 2023
The service at the bank was excellent today I was struggling to use the app She spent 10 minutes, trying to rectify the problem I had. She was lovely.
April 2023
Lack of staff in this branch- dissatisfied customers. Waited half hour to be told they can't deal with my request now & they have no more appointments available here this week. Tried to do it myself online but I got a message - unfortunately there is currently a problem with the service. Unfortunately I am now considering... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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