February 2024 by Abedin Prenku
Rude, arrogant, useless my experience in Argos at Rotherham Parkgate today, shame on management having staff like him.
February 2024 by Edie Lakraa
I had to return a tablet HONOR cose were advertised as android 13 but it wasn't it were OS and it were China brand completely fake. Went back to exchange for samsung in less than 10 hrs after collection and one rude arrogant staff said no eaven thought I had spoken to argos on the phone and they told me bring it back to the store. Went to Meadowhall and done exchange In less than 2 minutes very polite staff and very helpful.Argos ar Pargate some of the staff are that rude and arrogant that you fill sorry for them like they are there with out theyr will, them makes you fill like you are taken something from them for free do them realise we are customers and with out customers that store will shoot I don't step again in that store, many places to do shoping, not again.
February 2024 by jay Barber
Shame to see that the customer service is still as bad and rude as ever at parkgate store. Click and collect took me over me over 25 minutes from walking in to leaving, even though I was one of the first in the store within 5 mins of opening time. I was first in the click and collect queue but she called over the other woman in the other queue first even though she actually followed me in the store, I'm obviously visibly physically disabled hence using the click and collect. When I finally got served she pointed at the seat area and said sit there....after 10 minutes she shouts she meant I needed to requeue in the taped off area....as that bench was for returns.... so made me stand yet another 10 minutes which I struggle with hence why I normally order from Amazon nowadays as customer service is top notch! The only staff visible was One female staff doing the job of 2 ( on till and floor runner) when the next staff ( Lee A) strolled in 10 minutes later and then instantly set about embarrassing the poor fella wanting to return obviously faulty goods/ not fit for purpose and losing his cool with him 8 times before I left later on the poor guy finally gave up and left at same time as myself. Staff was raising his voice rolling eyes and talking down to the customer, nice and loud so everyone in-store watched the debacle each time he said he wouldn't refund or replace( obviously the customer wasn't understanding ) he got louder and more disrespectful.However the staff wasn't actually explaining why the refund wasn't allowed but just kept saying "it's been used " and laughing,even though the customer kept repeating over and over in a calm manner it was within the refund time and was obviously confused. I could understand if it had been an electrial shaver or something but it wasn't. Obviously staff need to be aware of the not fit for purpose clause. At this point I remembered why I have only used the meadowhall and when the Rotherham store was open as the customer service in years after having to once argue my rights with a staff member at parkgate years ago! The Rotherham town shop was always leagues apart to the parkgate store for customer service. I remember once wondering if the staff have their wages deducted or get reprimanded if they allow returns?? I've been employed and self employed all my life and rule of thumb....if you're not happy with where you work to the point you speak to customers badly...then change career!... I will be returning what I bought to a different store, as the sheer thought of having to argue my legal rights with an uneducated lout isn't how I roll. This is why the Parkgate shop is holding on by the skin of its teeth, never busy like it used to be .
October 2023 by wayne fowkes
My wife went to pick up three stools ordered on line she went into the store and when she gave the overweight member of staff her number which was sent to her by email he said you?ll be lucky and then he said there in stock your lucky she had to carry all the three boxes out on her own with no help from any members of staff poor service
July 2023 by Munir Hussain
UselessI would have suggested Artificial Intelligence, even that failedI say you can't have yer money back...!!!
July 2023 by Paul T
Preferred the old way, catalogues, pens, paper slips etc but times change and Argos moves with the changes. Not much you can't buy at Argos tbh. Staff are friendly enough.
June 2023 by Gina Whyman
Visited today, served by Amy who was very polite and chatty. She helped with my refund and a new order, proffesionally checking my return and helping me with the refund onto vouchers. Credit to the company. She had answers to all my questions and actually looked like she cared about where she worked. Hard to find these days!
June 2023 by Christine Parkin
I had a faulty product to return, the staff member, Jane, was extremely helpful and efficient, definitely worth a 5 star rating.
May 2023 by Gisborne
Management is woke and Anti British.
February 2023 by Rafal K.
Very rude people works there
February 2023 by Lise Lou
Great store, very clean and tidy when I visited. The lady who served me was friendly and polite
January 2023 by Adam Morgan
3 staff on at one of the busiest times of year.Is there even a point to click and collect anymore?
December 2022 by Andrew Elliott
Absolute joke on waiting times there must be 20 people here waiting on items. I've been waiting 20mins and still nothing. Argos sort it out please
October 2022 by Adrian Evans
Handy Argos store in retail world.Always wise to check stock levels online before going.
October 2022 by Toni Setters
Brought a padlock hoping it would fit a suit case. Opened it to find out it didn't fit when back mins later to be told I couldn't get a refund due to opening the padlock packaging. So wasted over a £10 and something that didn't work for me. Ended up going next door to pound stretchers got better service and alot more helpful there.