November 2023 by Carl Muff
Would like to thank the staff at boots for sorting out my glasses as had some faulty onesWitch got resolved thanks kind regards carl ?
November 2023 by Dianne Edwards
Julie was very helpful, advised on everything, very pleasant experience.
November 2023 by Davene Smith
Very welcoming atmosphere and kind and friendly staff. Optician listened to all my concerns and have me lots of advice. Shop was very clean and calm and the tests were done competently
November 2023 by Joanne Sheppard (Jo)
Optician was on time and the girls were really helpful when picking my new glasses
July 2023 by Phillip Taylor
19th July 2023 I've been crystal peaks boots opticians to collect my new glasses and Julie served me and adjusted my New glasses for me she was really very friendly I hope that never have to close down because are all brilliant from Phillip Taylor10th July 2023 all the staff at boots opticians are really friendly and the gentleman who tested my eyes was really good.and when I had to choose my new glasses Laura helped me was very goodI really appreciated there help.I've been going to crystal peaks Boots opticians for yearsFrom Phillip Taylor
August 2021 by Andrew Hodgson
Very helpful and professional.
August 2020 by Anonymous mccaslin
Was dealt with by a very helpfull young girl, i needed an arm for my glasses, even though they did not have anything to suit the person rang everyone she could to help and even offered, if i could find a pair of reading glasses that the arms would swap over, they would fit them for me. Would recommend to anyone, customer server EXCELLENT. Thank you again.
February 2019 by Dave Poucher
Very good service. Very friendly, approachable staff. I was dealt with straight away, didnt have to wait at all. I saw Julie who was just lovely and straight away put me at ease, being as it was my first eye test. Would definatley recommend this store
December 2018 by Helen Bradley
Helen Bradley
June 2018 by O Hawley
Rude, ignorant young woman on reception. Called in to cancel my appointment. I stood there for ages with no acknowledgement what so ever from her until I made a point of saying I would like to cancel my appointment for the following day. With no eye contact from her I was told to sit down and wait in a very abrupt manner. When I said no I would not as I just needed to cancel she abruptly asked me my name and carried on with what she was doing. SO RUDE, wonâ??t be going back there for my eye test.
December 2016 by CPro Racing
Good staff and always clean and tidy
September 2016 by Michael Moore
Terrible experiences time after time. Rude and offensive optician who made me walk from the consulting room to the front of the shop without my glasses (even though he knew how bad my vision was)
Constantly having to ring up as they 'forget' to make notes or call back. Had to wait 4 weeks for new glasses because 2 members of staff forgot to process order.
Glasses measured wrong, had to tilt head to see correctly.
Lost new glasses case.
Waited 45 mins for appointment despite having an appointment made.
Inundated with letters to make appointments despite having just been and they still fail to add points to my boots cards.
The list goes on.
May 2016 by Margaret Savage
Went to Boots Opticians in Crystal Peaks a couple of weeks ago and the lady who helped me choose my glasses, I think her name was Joanne, really helped me to find the right style for my high prescription lenses. She gave me lots of advice and I admit I wasn't sure they would look thinner than my old pair but I was so wrong. They fit very well and the shape she advised for me has made such a difference to the thickness. Just want to say a very big thank you for your patience and For an excellent shopping experience. Well done!
