December 2023 by Carol Ball
Excellent, got everything we needed, very helpful staff.
December 2023 by Belinda White
Bought a car seat today and Jamie was absolutely brilliantHe demonstrated the seat, weighed my little granddaughter, was incredibly informative & carried the seat to the till. He is a credit to the store & there aren?t many members of retail staff around like this anymoreI didn?t even need to look for help, he approached me and helped me choose the right car seat.Really friendly & helpful.The car seat is brilliantWell done ??
November 2023 by Chris Swindells
I've just been here today all the staff are stood around doing nothing on one aisl whilst stood in the que waiting to get served a member of staff opened another till for the people behind us even though we had been stood there for 5 mins really come on get ur priorities right
February 2023 by Dan Owen
Staff are always friendly and helpful
December 2022 by jonathan carter
Massive selection of toys. Great prices. Would recommend. Also has a huge variety of funko pop toys. Staff are always helpful and polite.Plenty of parking spaces.
October 2022 by Big Fella
Served by a young man called Jacob. Very polite well mannered and great with kids. A credit to your company! Fist bumps all round.
June 2022 by Chris M
It is a shop. They are corporate and they work on a template. All of them have the same layout and a similar format. The items are the same in all of them. All I can sometimes comment about is if a member of staff has been particularly nice or went above and beyond. Experiences vary according to your own behaviour.
June 2022 by joanne coleman
The wrong items were on the shelf with a price difference of £3. When I asked Brandon about it he asked someone for a price check, which is normal. He then came back with the price tag saying wrong stock on the shelf.Next Sam a manager came, didn?t acknowledge me, took the ticket & said I?ll go and look at the situation around it. Poor service!As this is only £3 I am not going to wait to be disregarded a second time by Sam the manager.This isn?t what I expected from a large company like Smyths.
May 2022 by George Bailey
A BIG THANK YOU!! We are the proud winners of a 10ft trampoline, which we won when we entered the Easter hunt at Cortonwood branch Barnsley.All the staff are friendly and helpful. With a special mention to Danielle for organising the pick up our prize. Also Megan, who was lovely with the children, who took part in the Easter hunt.It was great, that all the children who took part in the Easter hunt received an Easter egg, and a Lego bunny for doing the hunt. A very nice gesture.
May 2022 by Nigel Mcloughlin
Purchased the tropical rainforest water table back in March, opened the box to asemble April for our grandaughters birthday to discover several pieces missing. Matt at Smyths cortonwood was fantastic, polite friendly and replaced everything that was missing . Highly appreciated.
December 2021 by Wayne Hanson
On 5 separate occasions my son has been to the shop with friends liking for either stuff for themselves or for younger siblings.Yesterday (28th November 2021) was abruptly stopped at the door and told they need to with an adult. He is 16 and his friends are 17. A member of staff blocked the door and rudely just said your not coming in.I went to the store to see why an as they entered staff were straight in the radios saying watch them. They ended saying it was because of COVID policy. They treat ALL younger people with the same brush and it's about time they stopped.
August 2021 by Gulzar Ahmad
We have bought birthday gifts to my children in July, their birthday was sequentially on 14July, 3rdAug and 6thAug. So, few gifts opened in August, one radio controlled toy , spider was faulty, today I went to Smyth toy shop, explained about faulty toy Adam served me nicely and refunded money as gift card, I was impressed by customer services of Smyth Toys shop.??
August 2021 by Becky Allen-Holland
This shop brings back my memories when i was a kid back in about 2015 which is 6 years ago i went to smyths in cortonwood.It was my memory.
July 2021 by ricky jackson
Kids love the place and so do i if I'm honest it's great fun staff are friendly and helpful
July 2021 by COREY ROBERTSON
Very bad customer service bought an Xbox game would not install properly definitely do not recommend using this store there is a phone number to call but nobody ever answers it very very poor