October 2023 by Stephen Storey
Wait a long time then wait some more then wait even more. Then someone who looks like they came out of a youth club asks if you need any help.
October 2023 by Russell Marshall
Busy but first day open for two weeks
July 2023 by Shaun Palmer
I have had a account here for about 12 year's. Staff very friendly and helpful, never had any problems, yes sometimes you have to wait in line for 5, but which bank don't you,I think some people expect too much, get a bank account abroad and you have to pay for it without any benefits like the 1 2 3 account. Thank you to the staff ?
June 2023 by Ian Hawley
Trying to call and no one is answering, then goes off, what kind of customer service is that, when your trying to sort out a berevment, it's a very poor service people would be better off moving to another bank with better customer service
April 2023 by Lynn Rennison
Not only do Santander close early on Saturday but their closing times throughout the week is now 3.30! Well if that?s the case, you?d think they would have there machines outside in good working order for those that may need to deposit money as they can?t get to the bank any earlier. Oh no!!For gods sakes Santander, you supposed to be there for your customers!
June 2022 by rob brown
A few weeks ago they wanted my passport picture for safety reasons the said I sent it off with a link on an email then heard nothing .My wife went shopping filled a trolley up went to pay my card was blocked .She had her account and paid with that .We went into town and into the bank with my passport He sent it off to the business team who worked 9to4 Monday to Friday.Monday comes I phoned the up a few words were said and he opened my account again for 2 weeks and he said he will close it again in 2 weeks if he didn't get my passport Tuesday came and I phoned again saying my passport was there then he said we closed my account a day early I said I've had no emails texts or phone calls from you about this then complains team called me will give you £50 for the mistakes they have made .Sorry Santander I'm leaving now everything is moving to another bank .It's not nice since we've been with abbey then this bank took them over bye
May 2022 by Adrian Radulescu
Laziest workers I have ever seen, they didn't want to help with nothing, I went to Sheffield and I got sorted everything in less then a hour
December 2021 by Jack Bennett
How do I contact you when I don't have internet
September 2021 by Rob
Very easy to deposit cash, just use one of the cash machines inside the door. Totally safe and private.
September 2021 by Linda Hawley
Opening times are wrong online, after a trip into the town centre the bank was closed
July 2021 by Steve Pearce
I just can't believe a bank thinks its ok to close on a Saturday. Not everyone is available due to work commitments to get in midweek. Surely their first priority is to consider customers needs before making these decisions.
July 2021 by stephen bygrave
Checked web site to see when Barnsley branch was open on Saturday. 09:30 till 16:00Walked two miles in-1 and -2 weatherOnly to get there and find it is shut ??!Only one star for not updating the web site
July 2021 by Lizzy D
They are doing their best under the circumstances
March 2021 by NightReaper 13
I've never has any problems with them and the staff are really helpful too
July 2019 by Rob S
I have been a customer for about 10 years and never had problems.Business account and personal account open in this branch with the help of a nice and competent consultant.
