February 2024 by Tim Line
My partner bought A Colours Aspis light from this store. The box was damaged and she was concerned so spoke to a member of staff who said that it had been 'checked' and resealed.It certainly wasn't checked properly. The two small screws to secure the lamp to the ceiling bracket were missing.BUT this was nothing compared to what had been done to the wiring. Whoever previously bought it clearly had no idea what they were doing and had disconnected most of the wires from the connector block and twisted them all together mixing neutrals and lives together.This item was therefore sold in an extremely dangerous state and certainly hadn't been checked by anyone with even a modicum of competence!So not only were we sold something that was in a dangerous state, but we now have to go all the way back to Weston-super-mare a round trip of 40 miles.Not happy! ?
February 2024 by Samantha Marles
Had terrible trouble finding what I needed, asked staff & they sent me from one end of the shop to the other. Useless. Found what I was looking for myself eventually.
February 2024 by john bargery
Visited recently to look at Bathrooms and stumbled up on Julian.Julian has been there and done it re bathroom fittings and proved crucial for us this day.Lots of info and ways to make your project the best it can be,what an asset to this store.Make your way to Julian if you want a no nonsense outlook that has your project working the best that it can be.
December 2023 by Raymond Lane
Very good, very helpful.
September 2023 by Flora
I found this B and Q rather poorly stocked and grubby. Staff absolutely non existent and when after a search of the entire shop you finally found a staff member they were far from helpful?.also the prices appear to have risen greatly even taking into account the current state of inflation within all retail areas. Parking was plentiful however be mindful that there is construction work in the car park which made the exit from the car park quite challenging?full disability access throughout and disabled parking spaces available
September 2023 by The Ex
I found this B and Q rather poorly stocked and grubby. Staff absolutely non existent and when after a search of the entire shop you finally found a staff member they were far from helpful?.also the prices appear to have risen greatly even taking into account the current state of inflation within all retail areas. Parking was plentiful however be mindful that there is construction work in the car park which made the exit from the car park quite challenging?full disability access throughout and disabled parking spaces available
September 2023 by John Reed
Not good service on goods returning staff not very helpful will never go back to this place
September 2023 by Marelene Elliot
Always quick and efficient with a good range of products
August 2023 by liz blackwell
Many staff at checkout person but only one cash till open. Supervisor not prepared to cut queue by opening other cash tills. A shambles.
August 2023 by J. Kay
Too many of the things the sell are expired. We spoke with Mapei and they said it?s a shame
August 2023 by Alan Holmes
I called into b&q but they didn't have what I was looking for, but that doesn't mean to say that I won't call back there again.
August 2023 by Maggie Hartley
Moving house, so using B and Q a lot at the moment. Some things are more expensive than other shops but a great selection, particularly for paint and wallpaper. Today the man on the checkout advised us to use a different discount voucher as it would save us more money. A big big thank you for that
August 2023 by Paul Amor
Very poor customer services which resulted in us leaving without buying any goods.. seemed as if they couldn't be bothered with any of our requests.. such as wood cutting/direction of products I.e tools. No wonder B&Q are going downhill majorly if this is how they treat their customers.2*'s and that's purely because they're a tiny bit cheaper than other places such as wickes etc otherwise it would be a 1*
July 2023 by Andy Wade
Today I found myself stuck with a flat battery, but one of the members of staff at the Weston super mare store went and got a battery pack and got my bike started. I can't thank him enough. B&Q are definitely hiring the right people ???
July 2023 by Toni Schulze
Found exactly what I wanted and quite quickly. Very in depth selection of paint.
