March 2024 by Wendy Varvell
Fantastic service. Poorly laptop now totally revamped and running perfectly. John was polite and very tolerant of this oaps lack of technical vocab. Highly recommended
February 2024 by Stephen Simmons
They did an excellent job
February 2024 by Gerald Sparks
Dropped of sick laptop at ECMS, pleasant welcome and discussed problem, 2 days later had a call saying my laptop was ready to be collected. 1st class service. I will use all my computer needs.
February 2024 by Andrew Davey
Very very good...Shibin was courteous, friendly, patient and clearly with considerable expertise.Satisfied in every way, and thank you John
February 2024 by Ralph Sandoe
Quick, efficient, friendly and did the job.
January 2024 by John Aldridge
friendly staff easy parking just the job second time I've have used them very happy with the service
January 2024 by Murray Botes
Great service, very prompt and good value. I needed an old, very slow laptop brought back to life to use temporarily, and didn't want to buy a new machine. EMCS replaced the hard disk in 24 hours and the laptop is working like new.
December 2023 by James Nicholas (Jim)
Good efficient local service
December 2023 by Mike Vince
Had a problem with a laptop- Kim could not have been more helpful and after a second issue with wifi which they dealt with extremely professionally and sent someone to my house you have to be, as I was, impressed
December 2023 by Judi Hayes
Couldn't ask for better service. Friendly, efficient and reasonable. Thank you to all involved.
December 2023 by Malcolm Hutton
Very pleasant staff but I would suggest you manage customer expectations better by giving an estimate of how long the repair will take. I think you were short -staffed when you dealt with my laptop repair -I bought it in lunchtime on 16/11 and picked it up 0n 23/11. I expected it to take max 2 days. I never received a phone call to explain there would be a significant delay- It was always me ringing up.Another point is certain functions including password and access to Excel disappeared, would have helped to explain what would be deleted/changed.Value for money - As usual the price for the repair was very good.
November 2023 by John Roberts
We found Edward Martin a pleasure to deal with. They were extremely helpful and nothing appeared to be too much trouble. We would have no hesitation in recommending them
November 2023 by Shaun Anning
Good service
November 2023 by jim morris
They were very helpful when I asked them to find me a replacement for my old laptop. it had stopped working suddenly. They gave clear advice on what was available and how much I would need to spend for a machine that would replace my old machine. They ordered it for me then transferred all data from the hard disc, then showed me how to open all my accounts. I was surprised how little time it took to get me back on line, and at a very reasonable price.
November 2023 by Ian Moncrieff
I have used EMCS several times over a few years and always received a friendly and knowledgable service. In particular, Paul is highly knowledgeable on Mac systems and supplied and set to work my QNAPS NAS that is connected to my desk top. He has always been most helpful in follow-up advice when I have asked for it.
