August 2023 by Tracey Equestrian
Absolutely awful! When we were there it was full of who I presume were Ukrainian refugees who were sat on the pavement staring and made us feel incredibly intimidated as soon as we arrived!! Rooms were dirty, no hot water, none of the advertised facilities worked properly, pool not heated, broken gym equipment, no tennis net, dangerous trampolines I could go on! Breakfast extra despite thinking we paid for bed and breakfast, the owner was rude. I wouldn't go back again nor would I advise anyone too. It needs to be removed from bokomg sites before someone becomes seriously sick or hurt there.
April 2023 by Andrew
If someone told me it has been abandoned for 30 years I would believe them. Awfully inconvenient and filthy location, its catered for I presume Ukrainians as all the signposts are in Cyrillic, and the receptionist was the rudest most unpleasant person I've ever spoken to. We paid for the Escape Room which is 20 yards away from the hotel (and advertised on their website) and was told by the receptionist that they had never heard of it and that we had come to the wrong place, we were lucky that the escape room owner did come out and direct us. It transpired that the receptionist knew it was there but was fed up of people asking him so he tried to send us away instead.
November 2021 by Kevin E
Wow what a place! Noisy dangerouse and should be CLOSED DOWN.Run down with nothing to offer. So for 250 per week you get put in a basic untit with NO heating. There are fights breaking out regularly and peole being cramed into unfit accomodation. Its all about money. If they can get more money for the untit your in then they will evict you and probably offer u a condemmed caravan. The owner steven and his dreadfull money grabing wife tina have only money on there minds infact they just took on a new contract and after evicting everyone on site went on holiday... If it wasnt for the lovely couple deacon and daniel who literaly do everything then this place would not run at all. The owners have no concern for the welfare of anyone staying there just £££s They exploit very high rents off people and cram them into shared condemed living environments.. The council should shut it down.
September 2021 by SimonTaffP
Nice room. , helpfull personel. Only stayed for one night in September 2019. They had started renovations. Will hopefully be able to stay there next year. Covid allowing. Was unable to go this year as covid regulations would not allow.
July 2021 by Christine Dekrakreni
Please do not book this hotel..If you cancel through Booking .Com You are supposed to be able to cancel for free..But this hotel take your money even though a cancellation was made 10 mins after booking..3 weeks later my niece has not had a refund despite phone calls made to them,even though a refund was promised within 5 working days..3 weeks later still no refund received..now not answering the phone..Nothing but a set of thieves..Absolutely disgusting and unprofessional..Asked for a reply after leaving messages on their phone ,they cannot even ring you back..How bad is that.!!!.Booking .Com should take this hotel off their site...
July 2021 by The Drake Barrier Reef
Dirty horrible place. When we arrived we were horrified with the self-catering accommodation they passed off as clean and tidy. We opened the door and the smell of smoke and damp just hit you. The floor was soft and spongy, tiles were hanging of the wall and it was filthy dirty. The owner offered another room which was better but still dirty. There was youth hanging around outside and it felt very very unsafe. The owner refused to give a full refund and said he felt there was nothing wrong with the place. I would be ashamed if that was my business. My wife and I were so upset and ended up having to find another hotel and even more expense. There was no social distancing measures in place which you would expect at this time. This really ruined the start of our short break. I would recommend you do not go anywhere near this place. AVOID at all costs
July 2021 by Daisy G
The escape rooms were run very well here. Exceeded expectation. The guy running it was very laid back and happy to accommodate our group. They sold beverages and the rooms themselves were a good challenge. Parking was a bit rough. Looking forward to trying the other rooms. Thanks
July 2021 by kirstylou 87
Owner was nice. The place looks lovely from the outside. Quite basic inside the rooms. Towels were not changed for the 3 nights we were there. There are a lot of refugees and drug additcs always there. One taxi company refused to pick us up amd another came amd said i came to check you out first before allowing the booking as if we were one of the usual guests she would have drove off. The bar is closed. There are escape rooms on site (seperate establishment) looks good. Its a shame as the place could be amazing with a little more TLC and more respectful pernament residents. I love a good party etc but not at 2 am with druggies outside my window using the play area as a crack den.
August 2020 by lynettes470
Was looking for sonewhere last minute that would take dogs and this fitted the bill.went on booking.com and it said only one room left so we booked it.Next day i thought it would be a good idea to read some reviews as had only gone off the pictures.wish i hadnt.we arrived at teatime and was checked in by a very helpful man who showed us where to go.the outside of the chalet was run down.the room was better than expected with clean bedding and a good shower.thats where the positive ended.couldnt open the bathroom window for cobwebs and the general cleaning was poor.the uht milk pots supplied were dated 2018.The hotel seemed to be used for people needing emergency accomodation ie.homeless and refugees.the owner needs to decided which he wants to do holidays or emergency accomodation as it doesnt work doing both. Sad to say wont be returning as it was a lovely area
August 2020 by Sally2208
We booked in on my 75th birthday 22nd August. My granddaughter, her husband, 3 children and me. Very tired looking communal area but hey not too bad. Bed time the problems started BED BUGS loads of them. Stayed in the living room all night. Got our money back after showing them a bag full of the bugs we'd caught and checked out on 23rd. Bites all over our bodies. STAY AWAY if you've got any sense.
July 2020 by Jaffa Ballymakeery
Lovely secluded hotel. Staff are very welcoming. Would definately visit again.
July 2020 by Barry Haywood
Quiet, escape room's on site also swimming pool fishing shooting range long walks friendly staff
July 2020 by susan major
Not good, No staff and poor facilities, more than down that first seems, weirdly noisy through the night.
July 2020 by Sylvia Kerr-morgan
Very comfortable. Friendly clean. Breakfast perfect. Bed and bedding so comfortable didn't want to get up. 3rd time now. Will be back next year. Thank you
July 2019 by Michelle Jones
Unkempt and unpleasant. Hidden pet charges. No hot water in shower and sink. No biscuits with coffee. Over priced and tired looking.
