February 2024 by Cressio rodrigues
Your deliver drivers are a bunch of lazy slugs he didnt even ring the door bell he just came and left, how I'm I suppose to know that he's here and now I'm getting my order delivered 2 days later even tho I payed extra money for next day delivery, highly disappointed.
January 2024 by Smith
Royal mail is a joke. Sorting office women was rude + Polish guy was apologetic. They wouldn't give me a letter I paid for. I left in the end, really upset.
December 2023 by Dan
The last 2 days I've had a text saying my parcel will be delivered and I'm still waiting .....
November 2023 by k reynolds
If I could give no stars I would 48hr tracked parcel LOST turned up 2 weeks later, rubbish company.
November 2023 by michael fordy
Paid for next day delivery however when attempting delivery next day used Bell which didn't work and posted a red letter rather than knocking. Avoiding royal mail as much as I possibly can. Would give 0 stars if I could
October 2023 by Aneta Kowal
I waiting for my delivery 20 days and Was pay for 24h parcel! Next one from Zara should be delivered on Saturday, they send me email, so I waiting all day in home, becouse the postman comes at a different timea day, and for the last few weeks he comes once every week or two. But there was no one there. I also checked the update on the website, but there was no news for over a week and a half. Suddenly I received an email notification at 4 p.m. that the parcel would be delivered today, I was home a few minutes after. It turned out that the postman was there at 3:35 p.m. and left a notice that there would be a redelivery tomorrow. If I order a package, I check when it will be delivered. I understand a delay of one or two days, but I don't pay for the shipment 24h and then wonder when it will finally arrive or if it will arrive.
October 2023 by Justin Simpson
So I ordered items on 20th Sept which were sent out on 24hr tracked. This package went missing and tracking information was not recognised on website. Phoned company on, 25th Sept, who kindly sent out another package same day on 24hr Tracked delivery. Today is the 28th Sept and still no delivery. Tracking says package has been sitting at Bridgwater DO since Tue 26th. It is clear to me that the Royal Mail are charging for services they cannot or will not deliver. What has happened to our Royal Mail!! Disgraceful and incompetent are the only words that come to mind.
October 2023 by Andrew Manship
Royal mail shambles,came to deliver parcel, never rung bell,this happened twice,went to sorting office, queue of approx 35 people going out into the road. Asked for redelivery to another post office, never got a confirmation email, now lost great service
October 2023 by Jack Leaver
My 24hour tracked Parcel of which I purchased on the 28th of September made it to this depot on the 30th of September. It is now the 4th of October and it's still sitting there with no updates for the delay. Beyond disappointing.
October 2023 by Nick Fisher
Shambolic. I ordered two small parcels on October 9th. They were both on 48 hours tracked. They were both delivered on the 19th to a house 3 streets away from mine. The person running this circus should resign.
October 2023 by Charlie Stevens
Still waiting 5 days later with no word or update for an item that was paid for on a 24 hour tracked service. I can see it arrived at the Bridgwater Office at 5am the day after I ordered it and still no word or delivery. Funny how it can get from the North of England to Bridgwater within 5 hours, but Bridgwater Royal Mail cannot deliver it 1 mile away 4 days later. Pathetic
October 2023 by Joel Oxley
Useless! No one ever answers the phone, been calling for 45 minutes now. No information about several parcels that have now gone missing over the course of two weeks, what is going on??? Appalling service.
October 2023 by Adrian Phippen
Ordered parts on 27th supposed to be delivered on 3rd of oct still not received on 12th this sorting office not fit for purpose
October 2023 by Katie Percival
Have lost my medical parcel and have heard nothing about when or where it is! Terrible service!!
August 2023 by Roger H
Come on Royal Mail do your job properly and start reading the addresses! Have received a number of letters recently (some Private and Confidential) for same house name in a different village, different post code. Surely it is simple to know what village you are in - totally unacceptable!
