served by the loveliest lady today. She was so kind to me and assisted me with everything I needed to give my boyfriend the perfect gift for valentines. 10/10 customer service, a great asset to the team.
December 2023
Visited the Bath Christmas Market today and my partner wanted to go into Molton Brown while we were there and from entering to leaving, Susie was an absolute pleasure and helped us find everything we needed, she made us feel like we were the only customers in the store and it was so refreshing to see. Thank you Susie for... read full comment
August 2023
What an absolute pleasure it was to visit Molton Brown Bath and to meet the legend that is Susie! Came in with a friend just for a browse and we both left with bags of shopping and a massive smile on our faces! Susie is so knowledgeable on everything there is about Molton Brown and is just the loveliest person! Have already... read full comment