October 2023 by Katie Mountford
Went in dreams today to be greeted by Claire what a lovely lady was not pushy but showed us around and answered all are questions explaining what would be the best mattress for us ,we made our decision and went through the process with Claire she offered us a drink worked out different options for us and let us make a decision on what cover to take if any at all times we did not feel like we were being rushed into anything I would highly recommend visiting Dreams at telford and hopefully you will get the same welcome as we got, I now look forward to my new bed and mattress being delivered in 3 weeks
September 2023 by Malcolm Rabone
Excellent customer service delivered while choosing a new bed. Natasha was helpful and knowledgeable. No pressure sales. Not rushed at all, even though the shop was due to close in 20 minutes. Also, a lovely hot drink was made. Looking forward to the delivery of our new bed.
September 2023 by Jackie Knights
Staff are knowledgeable helpful and charming. Price excellent. Delivery very quick and easy. Mattress is super comfy. Great shopping experience, wouldn't hesitate to recommend.
August 2023 by Paul Sheppard
Customer service brilliant, loved the sleep match machine, almost fell asleep, staff all polite and manager GT running the ship like clockwork, it was a pleasure, keep up the good work
August 2023 by Benjamin Colton
Many thanks to Claire for all her time today and patience whilst we purchased a new mattress. Fantastic service and loved the device that helps you choose the perfect mattress. Cant wait for it to arrive. Also good to know the support doesn't end there and the warranty is very generous.
August 2023 by gareth landon
Excellent advice and customer care. Was offered refreshments and a full guide to the products we were interested in.
August 2023 by Lively Keyz
Popped down to Dreams Telford this morning to purchase a new mattress. Natasha was very welcoming and introduced me to sleep match. The experience was very informative and helped me choose the right mattress. Natasha was very knowledgable and answered all my questions with confidence. Excellent customer service. Greg
July 2023 by Lisa Mcgeary
Shawn very friendly, helpful and knowledgeable. Gave us the information about the different beds and let us make our own minds up. Not pushy at all but very approachable.
July 2023 by Andrea Wanstall
Natasha was fabulous, listened to what we needed and didn?t rush us into making a decision but we have ended up with exactly what we wanted . Brilliant service
July 2023 by simon peter iredale
First rate friendly customer service from Natasha at the Telford Branch. Very good shopping experience.
June 2023 by Charlene lin
Don?t buy anything from dreams websites, I order a double mattress from dreams website, I have received emails to confirm this order, but not received any update information, I try to ring local stores, they can?t help me as I order online, and I try to contact with customer services, they told me the mattress already sold out, but no one told me what?s happening if I didn?t contact with them, and they take payment from my bank as well, they was told me they didn?t take payment from me, it?s very disgusting
May 2023 by Mark Wood
Really helpful staff, picking a mattress is difficult but these guys really helped. Highly recommended.
May 2023 by Jason Titley
Just posting on behalf of my Mom, Mrs Ann Parton. Thanks for your help today Shaun, very helpful and friendly.
April 2023 by Claire Murless
Great experience. Friendly and welcoming staff really knowledgeable about the products in store. Did t feel pressured at any point .. not serious upselling that many of the stores resort to.
April 2023 by Dïäñë JÄñë
Thank to Shaun to help us get mattresses we happy with his help and I would recommend go there they are very helpful massive thank u