Banks in Telford, Shropshire

“Used the Telford branch to open accounts for my children and the service received was superb. Anna who opened the accounts was knowledgeable, friendly and really helpful throughout. Absolute pleasure to deal with and highly recommend Santander and particularly this branch. Thank you.”

“Very helpful and reassuring during a difficult time. They know what they are doing, are in control of the situation best they can be.\\n\\nStaff opened the door and customers were instructed to use hand sanitizer as they entered. At the time of my visit mask were not mandatory.”

“Have to say a big up to JINNYShe was firm and thought right with my issue with a fraud issueShe dealt with my card problem with pure profession ..spoke on my behalf with the fraud team ..and got the job done with ease ..THANKYYOU JINNY”

“I have been with Lloyd ...long..long time. One the best service. Thank you LLoyd for have help me today.Is it my opinion..of'cousse. Telfor LLoyd have good entrance, planty space and excellent customer service. In Particular one Lady , she always have good presentation ,polite, open ears and ? awake..a live. That is what make me!! Felling good and relaxing to go and use , LLOYD BANK.”

“Had surprisingly great service here. Very helpful and friendly staff who did much more than I initially came in for... I don't know why they're not my main bank”

“My daughter Banks with Nat West and has done since b4 she left school. I am so proud of her as she has a great friendship with the bank and they look after her so well. I highly recommend National Westminster Bank to anyone really but especially to the young starters.”

“One of only two TSB Bank branches in Telford , the other one is in Wellington. There are 3 ATM machines in a hall way at the front of the bank. The branch is fairly functional and staff always seem busy but will try to help. A series of small office/ interview rooms operate in the space inside the branch.”

“My wife and I have been HSBC customers for more than 40 years - mortgages, loans, investments  savings, business and personal accounts - but for the last 11 months we've had a very frustrating time attempting to resolve an issue through call centres and via emails without success. In desperation we decided to try face to face contact with another human being. Our own branch was closed (Covid) so we visited Telford Town Centre where we were introduced to a charming, patient and pragmatic lady called Helen. She listened sympathetically as I droned on about the expérience, asked some questions,  went through the files, evaluated the situation and very quickly resolved it to our complete satisfaction, restoring our faith in HSBC. A big thank you to this lady for your 5 star service. We can thoroughly recommend human beings over algorithms every time.”

“Busy ppl but they try there best due to covid restrictions n basically ppl coming in to do stuff they could do simply on line or phone. 5 stars for all the staff here”