January 2024 by CJMH
From 5 stars to 2!3 staff saw me walk in and upstairs to the bikes. No staff upstairs, eventually called down and asked if anyone was serving. No, but the came up. Looking for a saddle pole and any advice. All I got was you need to order online. So no expertise or knowledge shared. Now going to order from somewhere else.
January 2024 by Robert Wilson
Just popped in for a browse to see if there was anything that I might have wanted to purchase but nothing caught my eye today!!
December 2023 by Diane White
Went to get new bulb for driver's side headlight. Was greeted by a friendly young man who said he would have a look but also said he would do a check of everything on this list he produced including tyres, water levels and windscreen wash. I wondered how much this would cost but turns out it was free! Left keys with young man, headed into town for some shopping and when came back all done. Along with my 20% off membership voucher turned out to be a great value for money experience. Would highly recommend Halfords, Perth for friendliness of staff and speed of service.
December 2023 by Emily Playford
I went in today to get my wipers checked and the service was above and beyond. I was served by someone who was very helpful and offered me a membership package which saved me a lot of money but with in-store benefits. Mike checked over my car, he was very informative, friendly and had excellent customer service. He answered all of my questions with no hesitation. I would highly recommend Halfords, great service and friendly staff.
December 2023 by David McNaughton
I had needed a cover for my car - a Volvo V50 - but chose it by myself. It proved too small but I managed to use it to cover my wife's car - VWup.This morning, while using the VW I had a very full talk with George of your staff, and I came away with a much fuller understanding - he was outstanding - I agreed to bring my Volvo in.This afternoon I returned to the store and was served by a quite outstanding lady called Jessica. She spent sometime with me in fitting a larger cover. As a result I now have a very excellent cover for my Volvo as well.Each purchase was very competitive.I make use of your store at Perth quite often, and have no hesitation in warmly congratulate you.Thank you so much.David McNaughton
November 2023 by David Newton
I had battery changed today. It took 2-hours to do, I get why, cramped engine bay. 1st young lad was super helpful and polite. Then a young lady with long blonde hair and long nails gave it her all, then a young lad called Ryan who has attitude problems, big attitude problems got involved. Finally George settled it and got everything done in super quick time with a super helpful attitude, gave me good advice and customer care - George is a 5-star employee, no questions about that, knowledgeable, patient, kind, courteous, a shining star, thank you and well done. Ryan needs lots of training especially around his surly attitude and inability to stick a tsk out or communicate without being surly and moody.
November 2023 by Justine Brodie
Fantastic staff, great experience. Everyone was so helpful and a speedy service. I would definitely recommend coming here if you need to replace your battery. Thank you Halfords team.
November 2023 by November Hue
Great customer service! Special thanks to Ewan, whom help us with everything we need and explained throughout whilst checking our vehicle.
October 2023 by grant20
Needed a new battery for car and found exactly what I needed and got it fitted by George who was a lovely chap and fitted it fast. Great customer service, thank you George
October 2023 by Gaelic Bread
In-store screens weren't working but a store assistant helped me find the parts I needed.
October 2023 by M C Roofing M C Roofing
The young girl was more than helpfulWould make her the manager
September 2023 by Mara Carlton
Everything is so easy at halford's.I got the 10 point service and it was great. The guy was so well informed and gave me some good advice about my car.Will always choose Halford for there great customer service ??
September 2023 by d
Takes a while to get anything here and there is always a queue. A word to the wise don't go here if you need something in a hurry! But good service.
September 2023 by Queen Chrysalis
Popped in for new wiper blades and had a chat with a lovely lass called "Mel" who was an honest to god lovely lady. She helped me with the wrong size given to me and had an upbeat, amazing attitude with a playful, joking side to her colleagues. I'd honestly rather have had a survey or customer care feedback on my receipt so that this compliment could go higher up the chain beyond a google review, but I guess this will do. Would certainly go to again.
September 2023 by Flaskful Of Hollow
Understaffed and unable to assist me upstairs with changing a flat which I now know how to do myself thanks to Ewan who was on the desk downstairs. Very helpful young man who walked me through the steps bit by bit. Clearly he should be put upstairs more often as he knows his stuff!Thanks Ewan, you saved me having to cancel work for the day!
