January 2024 by Marina Dempster
Excellent customer service
December 2023 by martin wotherspoon
Used this store several times now for our home.Recently ordered flooring for the bedroom from Becki who always deals with us and is most helpfull with helping us pick the right flooring for our needs.Great store.
December 2023 by David Ewing
Good service from the shop. The fitters were on point.
October 2023 by Trixie Devani
I was in discussing my flooring options with Rebecca and Laura who were both helpful and knowledgeable. Great team, look forward to going back!
October 2023 by Iain Brown
Good service. No complaints.
September 2023 by Euan Robertson
Carpet fitters done a poor job and carpet right came to view it and agreed it needed replaced carpet right have been great and are doing all they can to fix the issue
September 2023 by Brian Keddie
Sales person Rebecca at Perth store has been fantastic with our purchase today.
September 2023 by David Skeldon
Rod was a solid 10/10 when managing the store on his own!
August 2023 by Jack Ford
Was in the store this past weekend and saw Rod from carpet right being extremely rude to the gentleman from the review below. Based on this i turned around and left.I was shocked to see what was going on and the poor service and attitude he was giving.Do not shop there is you want a professional experience
August 2023 by Google user
Absolutely disgusting experience today from Rod, it's revolting how bad he is.\\nContentious and arrogant, snide and rude, even mocking me on occasion. Constantly spoke over me and interrupted me, even when brought to his attention he continued to talk over me.\\nHe called me weird, he spoke negatively about Perth as a City and place to shop.\\nIt culminated into him asking me to leave the shop because \\\"I was being aggressive\\\" which is an absolute lie.\\nWhen he told us he guarantees to beat Tapi Carpets by 10% (another lie they were far more expensive) I stated that they were more expensive and due to my experience with Rod today even if cheaper I'd probably not have given them the business, I also told him that we were leaving because one more arrogant and rude incident from him and \\\"we'd have fallen out, had my Mrs not been there we'd have ended the conversation a lot sooner\\\". Upon hearing this feedback his hostility Intensified and he said that due to me being aggressive that he was asking me to leave the shop. I then heard him bad mouth me to a waiting customer who in all probability heard this odious wretch and observed his demeanour.\\n\\nI sell sales training and work across the UK and EMEA selling successful sales training which vastly benefits my clients.\\nIn the curious case of Rude Rod the liar it'd be wasted money, much like asking a goldfish to climb a tree.\\n\\nI'm 52, this experience today has no competition in terms arrogant customer service and attention.\\n\\nI'm using this experience as a case study next week during training and \\\"when you don't know what you're doing and care nothing about the outcome\\\" or doing a \\\"dumbo-Rod\\\"\\n\\nA ridiculous experience, I can't describe accurately, in words, how drastically terrible it was.
June 2023 by India Bartlett
Outstanding customer service from Julie in the Perth store. Could not have been more helpful - caring, considerate and thorough from start to finish. Highly recommend.
June 2023 by Michael Brannan
Excellent service with good choice of beds
May 2023 by Georgina Etchells
Very friendly helpful service to identify suitable carpets, and arrange measurement/costing. Thank you!
May 2023 by sara Mcgregor
The salesman Martin was extremely helpful and friendly. The double discount on the carpet was also a bonus.
May 2023 by June Gallacher
Very helpful and friendly . After measuring went in to pay and organise fitting. All done very quickly and efficiently .