Ordered through drive through, chicken wasn't ready, asked to park up and wait 5 minutes. We waited 10 minutes and still no order so I had to go in and wait for it.Half way home and the order burst through the box onto my legs, all the grease had scalded my legs.I then phoned up KFC who were not sympathetic and could... read full comment
December 2023
Not a frequent visitor to KFC but I fancied some hot lunch on a cold day. Popped for the drive through as was in my work uniform.Plenty of spaces in the car park. Ordered easily enough and payment was quick. I did not catch her name BUT the lady at the customer hatch taking orders and payments, was lovely. She was so apologetic... read full comment
December 2023
The guy serving on Tuesday lunch time was the best customer service I've had. Genuinely happy to be at his work , how customer service should be .