February 2023 by Lucia Bowie
Amazing pharmacy and teamAlways busy but there are simply the bestOnly want to use this pharmacy- customer care always front and centre
July 2022 by Molly
Hit and miss as to being told if your prescription is ready. Staff not very friendly either.
June 2022 by D L
Awful.Staff are incompetent and miserableThere are better chemists in the area.Mackies on Glasgow Road have the 24hr robot dispenser and they deliver.
March 2022 by Do Len
Literally lie to your face about not having prescriptions that they do. Push their issues back onto customers to resolve. Take no responsibility whatsoever about locating prescriptions that they already have. Openly discuss prescriptions/medical conditions in front of other customers. No compassion, no care, no commitment to a basic level of customer service. Pitiful.
February 2022 by GAMER N
Very unreliable for repeat prescriptions. Put me on a 2monthly reorder despite my prescription only being for 1month of tablets. Tried to blame my doctors, despite it clearly being their fault. When when it happened a second time told me I should ring them to remind them to reorder - er what's the point of it being a *repeat* prescription then. Downright dangerous to my health leaving me scrabbling for my medication or missing doses. I'm going to move pharmacy.
February 2022 by Liz Warren-Corney
Very unreliable for repeat prescriptions. Put me on a 2monthly reorder despite my prescription only being for 1month of tablets. Tried to blame my doctors, despite it clearly being their fault. When when it happened a second time told me I should ring them to remind them to reorder - er what's the point of it being a *repeat* prescription then. Downright dangerous to my health leaving me scrabbling for my medication or missing doses. I'm going to move pharmacy.
December 2021 by Dynan117
Hit and miss as to being told if your prescription is ready. Staff not very friendly either.
November 2021 by Jane Rickards-Hill
Gone rapid downhill in the last few months. Don?t let you know if your prescription is ready or in our case if the prescription has an issue. Left my 9 year old with no medication after a week of having the prescription and not ordering it. Had to drive round 6 chemists at rush hour and finally got some in Govan. Shame on you Boots Ralston - not acceptable customer care. You didn?t even offer to phone other chemists for a stock check. Just nothing at all.
October 2021 by Wilson's Watches
Good service on the whole but need clearer communication regarding closing on holiday Mondays and half day Saturday. Was not informed of this when requesting asthma prescription inhaler, resulting in me running out.
July 2021 by Mucky Paws
Need customer service training as they obviously don't get any , plus the lack of communication within the shop / company means that they will mess up on your prescription at best !
July 2021 by Jane Mckane
Great store . Everyone is so helpful
