March 2024 by Matt & Jess
Okay dont go lots of pets so theyll fight
March 2024 by chloe waites
Thank you so much to the lovely Vet (so sorry I?ve forgotten his name) that saw my dog Alba today at such short notice (literally within 20 minutes of phoning) he explained everything very clearly and put me at ease. I am extremely grateful that he was able to help us. Thank you :)
March 2024 by Carol Mabon
Friendly staff
January 2024 by Karlie Simmonds
Laughable. Please go elsewhere, we will never return. I cannot list all of the incompetence I?ve experienced so I?ll leave the latest: Realised we hadn?t had a text reminder for my dogs 2nd vaccination, and when I called was told they had no appointment booked in. (My husband and I had stood at the reception after his 1st vaccination while they booked this, so I knew I wasn?t going mad!) When we took my dog in for his vac and queried the missing appointment, we were told you couldn?t book a 2nd vac appointment in person and instead we should have telephoned. The receptionist then proceeded to book another client in for their 2nd vac while we stood nearby. ?It?s the latest in a long list of frustrating experiences here, none that keep our dear sweet dogs at heart and instead seem like a money making scheme.
December 2023 by Rani MAHM
Had an emergency with kitten and the receptionist booked us in straight away thankfully and the lovely kind nurse Kasha helped within seconds with our emergency situation so glad it was over and done with so fast .very grateful
November 2023 by Ryan McLean
Good selection of items for your pets and lovely staff.
October 2023 by William O'Neill
Fantastic for all animal needs..the vets were brilliant when Poppy was not well...
September 2023 by sandra macdonald
Took my cats there recently they treat ed my cats recently and where very good nice and gentle very respectful
August 2023 by Nialletto
One to avoid. I bought a rescue rabbit from Pets at Home and was given vaccination and neutering vouchers. Vets for Pets partners with Pets at Home. Yet Chelsea on reception really had no idea what I was talking about and was disinterested. She eventually spoke to a colleague (but didn?t bother to mute the call) and after some muffles and grunts she simply hung up on me. On the plus side the staff at the nearby branch at Fort Kinnaird are lovely - and competent.
May 2023 by Tracey Dickson
The nurse we saw was very helpful and patient with my nervous cat . This was a visit that turned out less stressful than I thought it was going to be thankyou to kind and helpful nurse . My cat actually was a lot calmer in the visit than I had anticipated.
May 2023 by Stephen Clark
The manager (also the owner, and husband of the head vet) is a trouble maker and a liability to his business. I made an insurance claim for dental work on my cat, which was rejected due to his error. (NB I'm a dental nurse, my partner is a dentist - we know what we're talking about)He'll ruin his business one day, which is a shame as it used to be a decent practice before he bought it, but animals and clients should be protected from people like him.I'm currently pursuing legal action against this practice, and have submitted a dispute / formal complaint to the Royal College.
May 2023 by Tricia Wellington
You need to think about accessibility the seats in waiting area have no arms to push yourself upwards so makes it difficult for people who have mobility issues
April 2023 by Karen Bradshaw
Could get an appointment on the day & time required. Staff were friendly & knowledgeable. Location easy, clean & welcoming
March 2023 by Lynda Gage
My first visit to Vets4Pets as new cat mum. Everyone was so friendly and helpful, and went through plan options thoroughly with me. The vet was brilliant with my new cat Cookie, who is not used to being handled, and he barely even reacted when he got his jab! I was really put at ease in every way, and have no concerns for my next appointment. He recently went for an operation under GA, and the vet, Kadian, couldn't have been nicer. She was so kind, and definitely helped reduce my stress. Cookie came through with no issues.
February 2023 by BOO Wackadoodle
I can?t fault anything. Each time we visit we are met with very friendly staff that make my dog feel at ease. The vet we saw was kind, caring and showed a real interest in my dog. She was gentle and loving towards him and gave me lots of information and answered all my questions. I recommend vets for pets to everyone who will listen. Every visit has been great and each staff member treats my dog like family. I revived a very high standard of care for my dog. Thank you!
