August 2023 by STEVEN LEWIS
Superb service everything carried out as Instructed.10 out of 10.
July 2023 by Thomas Wightman
Very good and pleasant staff. Helpful nothing a problem.
July 2023 by Lisa Paris
Excellent customer service and quality beds
June 2023 by Margaret Findlay
Benson Beds have provided an excellent service. All the way along they kept me informed of delivery date, were exact on arrival time and the delivery team were friendly and efficient.
April 2023 by Ross
Lorry driver parked on the entire pavement blocking access for pedestrians! ????
January 2023 by Lisa Zaccardelli
Great service, knowledgeable staff, overwhelming the amount of beds & mattresses on offer but don't despair as the staff will help you all the way through to a sale. Good payment options and it only takes about 10 to 20 minutes.
November 2022 by Linda Martin
From ordering the bed to delivery we were kept up to date. Excellent choice of beds and headboards in the store, no hard sell, realistic prices. Delivery was excellent on the agreed date and within the times given.
November 2022 by Big Baz
Absolutely fantastic customer service from Stephen, a credit to your company never felt pressured to buy anything we were left to try out all the mattresses at our own pace. Looking forward to delivery of our new Staples mattress and to a peaceful night's sleep ? ? thank you
November 2022 by Marian
Delivered mattress on time and took old Iberia away ? great service
November 2022 by Sue Hannah
Very helpful staff, patient and professional lady who is a credit to the company.
August 2022 by Kelly Pirie
Great varied selection of beds although quite expensive. You pay for what you get and I would expect these beds to be of high quality. Staff are friendly but not pushy or in your face.
July 2022 by Rasmus Rani
I ordered a bed and mattress in April with the promise that they would be delivered within 4-5 weeks. After purchase this was delayed and delivery was made around 2 months later, but the bedframe was damaged and base itself had mismatching colours.. I rejected them as they were faulty. They were replaced about a month later, and when the second delivery attempt was made the mattress was damaged which I had to send back. So 3 months later and I still don't have a bed with a mattress to sleep on. Getting any help from the customer service is hopeless as well since regardless of the time of day you'll be put to a queue of 100 people.The in store service was the only professional side of the whole experience, but the moment you're out and have to start dealing with deliveries and customer services it's complete shambles, and is very far from what is described as 'premium bedshop'.Would not recommend, save your money and energy and go somewhere else..
June 2022 by Beth
The guys I dealt with at the Straiton branch, one of them was called Ryan, were brilliant. From walking in the store to the point of delivery we couldn?t complain! Our bed was due to be delayed but Ryan went over and above to rectify. Thanks Ryan and Benson for Beds for a great service!
May 2022 by denise marwick
Great choice of beds, mattresses , friendly and informative sales people.Left us to browse and make choice. No hard sell which was great. We only went in for a look after having poor experience with another company. Bought bed and mattress was delivered when said . Great service.
May 2022 by Carole Chisholm
Great products, service & communication? I am a repeat customer and have recommended Bensons to friends & family.
