January 2024 by Brian Connor
Fast and efficient. Thanks
December 2023 by Kirsten Brown
After my accident my car was taken here, went to collect the contents of my car... brand new popl zipper ruined... for some reason my stuff was all wet. Mould had started growing... I would not even give it a star... A complete joke, also some stuff was missing but thanks for my £1... at least something survived!
August 2023 by Linton Southen
Perfect got me part way of a 437 mile trip to where they said they could drop me for a relayDriver Ryan was on the ball and kept greenflag up to date to get next leg in placeIt's not easy to recover a recovery tech but well handledThank you to you and your team
July 2023 by ZAYN ZERO
such a Lovely staff and smooth service! just great and happy to deal with.car was recovered to their premises on the 3rd of june and stayed there 6 days. and on the invoice it states 4 days of 6 days were free so only £50 for daily charges plus recovery which amounted just over couple hundred. which is great.at last i would like to say i came fully prepared and respected the staff as they should be and they did their best to make things as easy as possible for me. The staff there such kind and lovely people.But i saw some customers giving them hard time and shouting over them which is not nice, considering they are only doing their job and letting go the cars only when it is safe and you are fully verified to take the car.Much respect for the staff. 10/10 for this service
July 2023 by Liane Ronge
Where is my property? Stolen motorbikes simple dissapear there!
June 2023 by Harry Tybet
thieves took £315 for 8 miles of towing they have to use special tools "winch" stay away they take you money easy
June 2023 by Chris Burton
Thanks guys for all your help with my mates van. Had been vandalised and collected from police , thanks for the patience I will highly recommend in future ?
February 2023 by Beth Myles-Geddes
Alex was the recovery guy for my job -brilliant , can?t give enough praise - great customer service , nice guy -credit to 911Service: Electrical
January 2023 by Karen McMillan
Roadside rescue on Hogmany, fast, efficient and friendly service. Thanks!
September 2022 by lisa cooke
911 were called today after my friends car wouldn't start after a very minor bump. The guy arrived plugged his code reader in and announced car was a right off as had gone into crash mode and would cost to much to repair. I called my husband who came to look at car when finished work to discover all that was wrong was a blown fuse total cost 0.30p. absolutely shocking 911 were adamant car was scrap. Time to retrain staff 911
August 2022 by Danny Adnan
I have a policy with Directline insurance who use 911 as part of the green flag breakdown serviceOriginally given a time of 1 hour which was then doubled as priority jobs have come throughI had a small child with me. Very poor service and after speaking to a couple of friends about this they said this is a common excuse for them.I would strongly advise using someone else
August 2022 by Kenny Fergus
Scammers along with the police, my car broke down on city bypass I called Green Flag who sub the work to them and was told two hour wait the boys in blue came along and said the car couldn't sit that long so they called 911who does all the police work who were able to respond right away. My call was first and was down as a priority but that was ignored so 911 lifted my car and took it to Loanhead and then I had to pay £190 for car to be released and then 911 would take my car to my local garage per my policy with Green Flag so keep clear of the 911 rip off merchants and stay away from Green Flag I am
July 2022 by Christine Bolland
Found them all to be polite and helpful. From the 3 enquiries I made to their office, to the mechanic who brought my stolen/recovers motorcycle out to me. Thank you so much
June 2022 by Kevin Mcleish
Picked up daughters scooter which had been stolen .The police amazingly found it well a passer by who alerted them on facebook to where it was did ,but who was the victim of crime after that I was.After the cops saying to my daughter they would uplift itIt cost me £229 to get it backThe staff at 911 we're great but it makes you angry that some little Ned is skipping around laughing .Where's Charles Bronson when you need him.
March 2022 by Clynton Hagen
Scammers, take your property. Had an accident, all my insurance details when given.3 days later I'm hit with a 400 pound bill stating that my insurance was not used to recover that.I was not in control of the situation as i was put in a strecher in a ambulance and I did not sign or agree to any of the terms they are presenting in order for me to get my car back. I would have happily asked my friend to recover the vehicle at a much better rate.Absolute thiefs. I begged them to let me pay the 400 off over a couple of days and they refuse.Disgusting behavior. All I want is my car back so I can fix it. I happy to pay the bill but I cannot pay it all at once.NEVER EVER USE THESE GUYS. THEY ARENT THERE TO HELP YOU
