January 2024 by Scott Lindsay
Nice cafe upstairs, and not too expensive
Would give zero if possible. I bought a single pillow yesterday for £32. No display one out, took home & opened package to find it very hard despite being sold as a medium. Quite clearly not for me, tried to return today to be told you can?t it as I had removed a tag. No tag on my pillow or any other one in store. No signs saying non returnable & not advised at check out. Dreadful customer service
January 2024 by sue graham
Dunelm is my all time favourite shop , you get spoilt for choice they have some good offers, only problem I have is I spend too much when I go in
December 2023 by Iris Willsher
Very helpful staff. Good clean shop
December 2023 by Denize Ford
Grat choice of items for the home.No long queue at checkouts
December 2023 by Sheila Duguid
Went in today for specific pillows and god bless Jean!! Not only did she look them up on her IPad for me but took me over to find them!Not the first time she had helped me and she really is a credit to the store.If only all assistants were as cheery and helpful.
December 2023 by Donna McCracken
Great shop and cafe, reasonably priced cafe. Lovely coffee and bacon and sausage in rolls. Generous with the bacon. Lovely and helpful staff.
November 2023 by Kay Thomas
Fantastic selection of goods and great for a quick meal or coffee and cakes.
November 2023 by Tony Jackson
I had the Hunters Chicken which was very nice. Staff very friendly.
November 2023 by martin wood
Just ok
November 2023 by Stewart MacDonald
Good stock but assistance can be hard to get. Employees at the curtain measuring dept were very helpful. Takes ages to get served coffee at the cafe.
November 2023 by Mrs K
The shop is large and there are some Christmas decorations in store now. I browsed for over an hour. I needed to use the toilet and headed for their cafe. I wish I hadn't!! The toilets were awful, dirty and the worst I've seen within a store like Dunelm. They need a proper clean. The toilet seat was practically falling off. I won't be using their toilets again
October 2023 by Isla Robertson
As a wheelchair users, it can be a little tight to get around. Used the lift, which is slow and gentle. Used disabled toilet, clean and tidy, but small. Stopped for a latté and scon and cake. Latte was supposed to be a large vanilla. It was large but no vanilla that I could taste! Cheese Scone was pleasant and cheesy. Caramel shortbread was OK. Lemon cheesecake was lovely, especially the pieces of lemon drizzle cake in it. Hot chocolate was small and, again, just ok. This was £12. Very reasonable.
October 2023 by bruce wilson
The store is good , but if you're going to put so few checkout operators on at least, get ones that know what they're doing!! If not quantity, quality!!
October 2023 by Maggie Coyne
Great selection, staff friendly and helpful, online is great also. Love this shop. Highly recommend visiting.
