March 2024 by Gill Wilson
Greeted nicely but had to wait before speaking to someone who told me I would have to come back. Would have preferred being told that before wait....
March 2024 by Richard Boateng
Welcoming onside staff's your Questions are one time Solved.
February 2024 by massihullah Ebrahimi
Terrible customer service. Rude staff, unfulfilled promises, and wasted time. Cancelled my contract and switched to Three next door, where everything was sorted in minutes.Absolutely terrible customer service. The female staff members were extremely impolite and disrespectful, wasting five days of my time.I visited on Friday to inquire about a broadband data package, but faced rude behavior from the startDespite finally getting assistance from the manager to check my documents and sign the contract, the device was not available in store as promised. They assured me it would be delivered to my house, but after waiting until Monday, it still hadn?t arrived. When I contacted them, they instructed me to come and collect it, as they don?t deliver. Upon my arrival, they informed me that their system was down and asked me to return the next day, Tuesday.Upon returning on Tuesday, they requested additional information and I discovered that the device they offered was 4G, not the 5G I had requested.Frustrated with the lack of competence and professionalism,I cancelled my contract and walked next door to ?Three? company where I received a very warm welcome and had everything sorted in less than 10 minutes.
February 2024 by Bali Life
Attentive and to the point.
February 2024 by Mostafa Karimi
The manager was rude and racist
February 2024 by Abdollah Karimi
Extremely ignorant and racist employees
February 2024 by Mohamed A.
I'm so disappointed at the store manger of Buchanan street Glasgow her name is "Becca" she missed informed me and she was racist with me and lead me to signed a contract with wrong information and when I come back to the store she started saying that she will call the police on me if I don't leave the store I never felt that way in my life she took advantage of my poor English
January 2024 by Chris Sweeney
Just been into the Glasgow Buchannan Street shop. Was dealt with by Leigh. Fantastic customer service. Very professional and friendly. Great knowledge a credit to the company
January 2024 by ???? ?????
I been today in store to help my brother because he is can not speak EnglishBut staff didn?t help us because we are not from Uk he is racistI been with vodafone and all my family more than 2 years i did see like this store
December 2023 by mahmad saleem
I was served by Derek an amazing salesman with great customer care and understanding. Hopefully my number will be ported on 22nd as agreed
November 2023 by Stephen McMillan
The best network out for all your mobile phone needs,wheter itsa top up or fix up youll be in good hands here,5stars...
November 2023 by geegso
I would rather go back too tin cans and I bit of rope than ever use this provider ??
October 2023 by Aleksas Bobko
Steven if I heard right, the guy behind the desk with glasses and a lot of badges did an amazing job. Approached a customer while some staff on the floor were busy chatting. Helped with my issue in minutes. Very sweet and good employee! Promote this man!
October 2023 by Jack Waddell
Steven was a top lad and helped me out a better. Give that man a raise and a gold star. Cheers Steven!!!
October 2023 by Angelica Gonzalez
Staff at the shop didn?t bother to welcome or sort the long queue of customers out I waited for approx 15min and decided to left because all the staff started to get off their desk to walk inside or do something else