March 2024 by john todd
WHAT A WASTE OF TIME...!!!Phoned to make an appointment as I had an eye infection and told them I wanted to go back on the contact lenses monthly subscription, was told its OK no appointment needed and just pop down, arrived at store only to be told I'd need to go to an optician's for the infection..!!! sorry I thought specsavers was an optician's, assistant then said they'll be happy to put me on the monthly subscription but there and then but I'd have to pay three months in advance....AND go to asda optician's for a copy of my eye test from 3 years ago. Wasted a morning. Asda does Contact lenses so Specsavers loss...!!!
February 2024 by Gary Mcdonald
The store was very busy when I arrived for my eye test , the staff were nice but felt my visit was rushed at the time,was told I needed new reading glasses, which I agreed with .After I got my new reading glasses home I noticed, the new glasses were worse than my old glasses.I arranged a appointment and asked why this was the case , only to be told that because my old glasses had anti glare they were clearer . Was told I could pay more and have the new glasses done with anti glare but I refuse and asked for my new glasses to be changed. I don't know if anti glare makes much of a difference to my prescription but I would have expected the optician to know. Waiting for my new glasses hopefully better result
February 2024 by Annemarie McLafferty
Everyone at specsavers in glasgow forge were friendly,welcoming and efficient. Young girl Alana was very helpful and advised me on what glasses suited me. ??Overall an amazing experience at specsavers at the forge
February 2024 by Julita Madejska
Today we went to visit Specsavers Opticians Glasgow - Forge Centreto ask for advice and help with my sunglasses. As always, we were welcomed with impressive kindness. Ms Sharan? and Mr Suleman? took extreme care of us and our request. They were exceptional and explained all the options and helped us make a great choice. Ms Sharan and Mr Suleman were more than excellent and dedicated so much time to us with wonderful advice, help, incredible professionalism, honesty and courtesy. We were so happy and fully satisfied. We have been customers of Specsavers Opticians Glasgow - Forge Center for many years and all the staff are simply fantastic and professional. Every work is a work of art??. Excellent customer service, fast and professional. Absolute availability to meet customer requests. Competence, honesty, courtesy, reliability and punctuality are indisputable.Very high quality and professionalism. They are experts in the field, and kindness reigns supreme. Specsavers Opticians Glasgow - Forge Center is a dynamic reality that aims to satisfy the needs of those who want the certainty of turning to a specialized center that is in step with the times. We want to congratulate you all and thank you all for your work. God bless your beautiful heartsand skills ??
February 2024 by Paul Gallacher
Dour faced staff. Give you 1 word answers with no explanation.Lie about something then later on in the conversation it?s evident they?ve lied.Drawing blood from a stone.
January 2024 by Dale Clarke
Great service with a smile
January 2024 by Volkan Tasci
I recently had the pleasure of visiting Specsavers for an eye test, and I must say, it was an exceptional experience from start to finish. From the moment I walked into the store, I was greeted by friendly and professional staff who made me feel welcome and comfortable.The optometrist who conducted my eye test was highly knowledgeable and took the time to explain each step of the process. They were patient and attentive, answering all of my questions and addressing any concerns I had. I felt confident that I was in good hands throughout the entire examination.The equipment used during the eye test was state-of-the-art, ensuring accurate and precise results. The optometrist carefully assessed my vision and provided me with detailed feedback on my eye health. They also recommended the most suitable lenses for my prescription, taking into consideration my lifestyle and preferences.What impressed me the most was the personalized approach and attention to detail. The optometrist took the time to understand my specific needs and provided tailored recommendations for my eye care. They even offered valuable advice on how to maintain good eye health and prevent any potential issues in the future.After the eye test, I visited the in-store optical department to explore the wide range of frames and lenses available. The staff there were incredibly helpful and assisted me in finding the perfect pair of glasses that suited my style and budget. They were patient and provided valuable insights on frame selection and lens options.Overall, my experience at Specsavers for an eye test was nothing short of excellent. The professionalism, expertise, and personalized care I received were truly commendable. I highly recommend Specsavers to anyone in need of an eye test or eyewear products. I will definitely be returning for all my future eye care needs.
January 2024 by jeremiah akpusugh
Serene environment with excellent staff members and perfect testing equipments
December 2023 by Sheila Kelly
Service was good but when I went to collect glass made to feel you've got your glasses now go
November 2023 by Ruba Wakkaf
Nice staff and good opticions.
November 2023 by maria paterson
Brilliant, you will receive excellent service, and the staff have a great sense of humour, made my experience
November 2023 by Salar SQZ
After 10 years being a customer in Specsavers Ive told them to remove my case in them system, I wish rating had -0 I would rate them -0 for customer service and dealing with customer,
October 2023 by Joanne Fairweather
Excellent treatment throughout. Staff are awesome.
October 2023 by jacqueline collins
Very helpful to my concerns
October 2023 by Donald MacDougall
Great service, staff are exceptionally good at their jobs.