March 2024 by Bhubinder Burmy
Sales assistant was very helpful
February 2024 by Rosemary Sweeney
Enjoyed my trip to the store,staff helpful and friendly.Must mention Michael our salesman,he was very patient with us as I changed my mind a few times about which sofa to buy but he talked us through all the options that were available .
February 2024 by John Lawrence Adelekan Anunobi
Amazing service,thank you Andy and Natalia, I will definitely recommend you two for best customer service award for 2024 . Remain blessed.
February 2024 by Keith Murrie
Visited the store to see a sofa that was advertised online only to be told they and no other store had it in stock."red flag".The store assistant tried to sell it to us anyway,£750 cash and I dont get to see what I'm buying, get real dimwit.!Then tried to sell us something we didnt want as it looked small.! Oh that's cos the shop is big it will look small.! Dimwit it is small.I would save the time and petrol in future phone ahead and make sure they have on show what you want to buy.Oh sorry you cant phone individual stores with scs."red flag"
February 2024 by John Weir
Michael at the Glasgow Fort store, was great. He didn't pressure us into any sale but was just nearby if we had any questions. We had to go home and measure the space he then called us the next day to process the sale.
November 2023 by peter walker
Very nice shop and very nice staff
September 2023 by L W
Visited the Fort store in Glasgow and was really happy to find a 3 seater sofa and armchair for a great price. Delivery was arranged then on the day of, we realised the 3 seater wouldn?t fit unfortunately! The delivery person Jay was so helpful and got a member of the team to call me straightaway. After giving me a few different options on what to do next, with the help of team member Andy, I managed to get the same range of sofa that I was so happy with initially in store. New delivery date came, Jay and the other delivery person (so sorry didn?t catch his name!) had the sofas in my living room in what felt like 2 minutes after arriving!! So speedy and efficient I was so impressed, so friendly and courteous aswell. Over the moon with the service I received from Andy at SCS, and Jay for the delivery. The sofa is so comfortable and it?s becoming a real struggle to peel myself off it ?. 5 stars for both Andy & Jay - felt like everyone went above and beyond to make sure I was happy after the initial 3 seater sofa didn?t fit, and I?m even happier with the sofas I have now. Thanks again! Really appreciate the great customer service.
August 2023 by Graeme Mathieson
Very poor after sales service. Sofa lost its loom after a matter of only 3 weeks of light use. Would not recommend. Also had very poor after sales service.
April 2023 by Stephanie Arthur
Glasgow Fort SCS-Sales Person -AndrewDon't usually leave reviews but Andrew went above and beyond to get me a deal during the Easter Weekend . Very helpful, not pushy and great price . Thank you, you made my day .Stephanie
April 2023 by Graham McDonald
Very helpful informative and patient sales manager. Good quality sofas at competitive prices.
April 2023 by Alfredo Sanz
Very helpful informative and patient sales manager. Good quality sofas at competitive prices.
January 2023 by veronica Little
Awful salesman at flooring department I explained I liked a silver 13.99 a square foot carpet well he was not having it that's just a cheap one he states these are better I said no that's the colour I like I wanted large living dining room and large hallway done I asked if I booked an appointment can they bring the sample he said no and just walked away really ? Is my money not good enough at a lower price s?disgusting
November 2022 by Khalda M
Our house is nearly complete.Thanks to SCSThe sofas are a delight, very comfy and love the cushions
May 2022 by Andrzej Brzymowski
Terrible customer service. After 3 months of waiting the product delivered without stand. Very unprofessional customer support. Finally when stand has been delivered is broken. Now egain we have to wait another week to our enquiry be resolved, and we cant use our furniture. Avoid this company!
May 2022 by Karthick M
This is a great place for sofas. Michael was very friendly and patient in answering all the questions we had. He explained the various options. So patient! We went from not knowing what to choose to finally being able to select a sofa for a space constrained living room in under 2 hours. Amazing! Will definitely recommend to friends and family!