March 2024 by Lucy
Excellent service from start to finish. Always enjoy our visit to this Harvester.Dietary restrictions: They are so vigilant when it comes to allergies. Nothing is too much trouble
March 2024 by Bigferg13
Dreadful experience from start to finish. Started with a young boy pointing to a table for us to go, only to hear other members of staff telling him not to do that so we were left awkwardly standing in the middle of the restaurant. Took 30 minutes for get a drinks order taken, Another 30 minutes for a meal order then a further 30 minutes to have plates taken away with staff standing staring whilst prioritising cleaning the same salad bar tray 3 times over. Highly overpriced for the service we received
March 2024 by Dougie Walls
Shared a mother's day treat with my wife and family. We enjoyed this experience.
January 2024 by Sharon M
We are regulars at Harvester and can honestly say that today is the best service we have received so far. The food is always delicious. Our server today was Danielle who was smiley, friendly, knowledgable and efficient. Thank you Danielle ?
December 2023 by Betty M
Boxing Day meal, 13 of us attended, server was pleasant and friendly, some of us got our starters and had finished them whilst others were still waiting, food was good though (but some of the prawn cocktails were still frozen) As it was Boxing day we expected it to be a little slow. On receiving the bill we thought it was a bit over priced but didn't want to make a fuss as family there and we just paid. When we got home we decided to look over the receipt, we had overpaid by £65 - they had not deducted the £5 per head deposit. We went to query this a couple of days after and the girl at desk just said 'Oh you should have mentioned it on the night' I just want to make people aware to check their bill as who knows how many other people were the same.
November 2023 by Carol Joyce
Variable food and service on each visit, sometimes better than others. Last visit food was served slowly and arrived low temperature. Previous visit food and service were fantastic?..disappointed and probably wouldn?t go back after last experience.
November 2023 by Kerry Brown
Anniversary Dinner gone wrongCame in with the family and the service we received was beyond trying to find words. Our table was set for us and the server blonde lady came to take our drink order and I asked for 5 refillable and we got asked about 10 questions do you want ice or not full fat or diet we have never been asked before, she then took our order and my husband made an amendment to his order is he hates chicken on the bone we asked for extra cajun instead then she asked me again at the ice machine and I explained again cajun, after she took the food order we had to go to the bar and ask for our salad bowls as she forgot to give them to us and then we got the salad and some of the pasta was frozen.After we got our food took a while for them to check if all was ok. It took ages for our plates to get cleared and then we asked for dessert, got the menu flung onto the table and not even 2 seconds later do you know what you want, give us time to look at the menu don't force your customer to make a choice there and then.While we were sitting there I noticed that the server was still in training and 3 other members of staff were standing there watching her and doing nothing to help her this is not a good standard of training for a new member of staff (coming from someone who works in hospitality).Me, my husband and son were all ill last night which we think was the pasta as it was still frozen, Bad experience for an anniversary meal with the family won't be back??????????
November 2023 by Kezza2022
Came in with the family and the service we received was beyond trying to find words. Our table was set for us and the server blonde lady came to take our drink order and I asked for 5 refillable and we got asked about 10 questions do you want ice or not full fat or diet we have never been asked before, she then took our order and my husband made an amendment to his order is he hates chicken on the bone we asked for extra cajun instead then she asked me again at the ice machine and I explained again cajun, after she took the food order we had to go to the bar and ask for our salad bowls as she forgot to give them to us and then we got the salad and some of the pasta was frozen. After we got our food took a while for them to check if all was ok. It took ages for our plates to get cleared and then we asked for dessert, got the menu flung onto the table and not even 2 seconds later do you know what you want, give us time to look at the menu don't force your customer to make a choice there and then. While we were sitting there I noticed that the server was still in training and 3 other members of staff were standing there watching her and doing nothing to help her this is not a good standard of training for a new member of staff (coming from a supervisor in a restaurant point of view) me my husband and son were all ill last night which we think was the pasta as it was still frozen, Bad experience for an anniversary meal with the family won't be back
November 2023 by William B
Went in last night with family and got served by blonde lady who told us she is only been there a month but to be honest she never had a clue as got drinks which was nothing but questions of which flavour and fat free and then got glasses then we had to go to bar and ask for salad bowls which should have been brought to us and had what I describe as frozen pasta to a point you could not bite through and got meal orders and changed a few things and she repeated it then once again at drinks machine asked wife again if correct order so got food and my order was wrong so had to eat some of it and wife's foods she said was not nice so then waited up to 10 minutes for plates to be moved and asked for desserts menu in which she came over and flung on table and without even looking at them demanding what we want this lady should be properly trained and put a smile on her face so paid bill but later 3 if us were ill vomiting so won't be back and worst of all meal £120 then got discount but not worth it
November 2023 by highland_lass
I booked breakfast for 20 people on Saturday 4 November for friends and family We arrived to a separate area all set up for us. Dietary requirements were noted and actioned smoothly. The food arrived hot and delicious and reasonably priced Thanks to Lesley Ann, Anna and Rachel for looking after us all. Nothing was too much trouble inc highchairs for 3 lively toddlers Plus a birthday cake with 30 candles didn?t phase anyone- thanks to all Recommended
October 2023 by Lauren T
Our server was great, very attentive and friendly. Other staff member was lovely too when our original server was busy with another table and helped us out until he came back as my 6 year old was getting impatient. The teamwork was great to see. Food was lovely, good portions and not too heavy. Dessert was great too, won the seal of approval from our child who announced she would be back! Thanks again.
October 2023 by Laura Burns
We came as a table of 20 for a birthday tonight, we had Danielle serving us at our table. Would highly recommend and so pleased with how helpful and friendly Danielle was the full time we were there. Always had a smile on her face and was really helpful with changes to dishes etc and she also took the time to chat to us throughout the night. We enjoyed it that much that we have booked to come back again as a large party for another birthday, and hopeful that Danielle will be serving us again ?
October 2023 by Greig Gibson
Our Server Laura was fantastic, Smiling and happy to help, nothing was a drama.Food was good and cooked the way I asked. Always a winner with the salad bar here and with the refillable soft drinks. Will be back in the not to distant future.
October 2023 by Ruth Wood
Waitress Lesley Anne was lovely she welcomed us as if we were at a party at her house. I noticed that she did this with everyone despite being incredibly busy. The chicken gougons are gorgeous and the chocolate brownie Sunday is scrumptious.
September 2023 by Jess Neacy
Me and my partner went out for a meal at the harvester in Hampton for the first time in months. Our server , Lily. A, was amazing very kind and fast with service. Lovely night.