March 2024 by Andy Dryburgh
showed bar code and account number at checkout and was asked for full price.there was a 15% discount offer in place, didnt get it. looked online and theres another discount offer of 10% for one day. doid get £5 off for membership but thats far less than offer.
March 2024 by Charlie mcluskey
Never received an email or text to pick up from the store. Waited another day then went into the store. Item was ready to be picked up.
February 2024 by Roger McHugh
Bought a headlight bulb after checking on line putting in the car registration. Went to Clydebank only to find it had shut some time ago, no way of finding this out online. Went to Dumbarton store where they checked the registration and same H4 bulb came up. Went away to fit but it was wrong bulb. Got the correct one from a small local auto shop who said Halfords database is not correct. Contacted them who said to get a refund I would need to go back to Dumbarton but it was not worth the fuel cost
February 2024 by Joe Cairns
Great service.
February 2024 by Dale Earnshaw
Despite an early mix-up with the headlights, which was sorted out with no issues, I was very pleased with the Halfords team.The service was exceptional, the staff were friendly, polite and the work undertaken was faultless.Thank you for an excellent service.
February 2024 by Jack Mitchell
Winter checks well carried out with a good attitude and a pride in a job well done. Thank you
February 2024 by David Cantello
Ordered a touch up kit at £14.99, the correct item was shown in the order confirmation but the store provided a spray can . Unfortunately the person who collected the order on my behalf didn't realise the difference. The item was then returned and exchanged for the correct item. This caused a delay to the work and a another 20mile round journey. Not impressed by the carelessness.
February 2024 by Craig White
Always friendly helpful staff, never too busy to help.
January 2024 by George Stewart
Easy to obtain what I was after. Staff member polite and helpful.
January 2024 by Ivor Corbally
Great Staff and exceptional service. Recommend to all
December 2023 by Shadowgaming
Very helpful staff. Quality. ??.
December 2023 by Red Chili X
I have been a customer of this shop for years and the staff is always helpful, attentive and cordial, regardless of what I buy or how much I spend. Staff in retail are working their socks of in Christmas but some people because they spend £300 online they expect a Red carpet treatment!. I have seen a post of someone complaining for no receiving a "hello" and I can`t help it to highlight how absurd is that complain.
December 2023 by Keith Thompson
Went in to get headlight bulbs fitted as one had failed, cold ,dark and raining. The staff in Dumbarton store were amazing, even though they must have been wet and cold fitting the bulbs they still thanked me for coming in and still had a smile on their faces, top marks for this branch.
December 2023 by Laura Mckinnon
Went in to get a brake bulb changed and service was excellent. Guys were super helpful, friendly and professional.
December 2023 by Suzanne
Went in too get a sat nav fitted nearly £300 paid it and booked on line staff not even a hello or helpful when I asked where do u fit it said just anywhere closed too driver I said how long will it take roughly we will phone u I go back after an hour guy just hands me the keys says nothing I said is that it nothing too say he says no definitely won't be back after spending that amount on a present not helpful at all felt as if I shouldn't be there not even a hello or that's it all finished and thank you manners cost nothing I won't be recommending Dumbarton Halfords too anyone I will go elsewhere Shame really as local but never again