What's the issue with their service? We selected box number 7, which is supposed to accommodate up to 25 kg, and our box indeed weighs 25 kg. However, they claimed it was too heavy for the driver to lift. We argued that we paid for a 25 kg box, so why charge us this price if they won't honor it? Their response was, "It's... read full comment
September 2023
Bad services, I book for the DHL international box no7 which is max weight is 25Kg, but staff (2 women) can’t lift the box up and they said it’s can sent only 20Kg not not give any help.Very poor services.
March 2023
The staff at the store were quite helpful. The Peak of this is that you could show up at the store and the staff would help you create a label and even package and ship your item there and then. I shipped Two Laptops to Nigeria and the items arrived Nigeria the very next day
From DHL Express Service Point (Ryman Glasgow Byres Road)
DHL Express offers a fast, secure, and reliable worldwide courier service from over 1,300 DHL Service Point locations nationwide – conveniently situated at your local high street or retail park near you. Send letters or parcels within the UK or internationally to over 220 countries and territories with DHL, the global leader in international shipping. Free envelopes and boxes are provided in store. Simply choose the box size you require, pack and pay in store. Pricing is based on the size of the packaging and the zone that you’re sending it to – no weighing, measuring or printing is required! Reduced CO2 emissions across our network with any parcel sent internationally from a DHL Service Point by the purchase of Sustainable Aviation Fuel.