September 2022 by Abigail Govan
Thank you, Brian for your help today. For the warm welcome, help finding what we were needing & helping us all the way out to the car. Will definitely be back!
August 2022 by Martin Lynagh
Top service at tile giant. Go there mostly for all my tiling needs. Jen and Dawna are very knowledgeable and helpful.
August 2022 by Alice Lennox
Absolutely fantastic, called ahead to check if the store had the tiles I needed in stock. Brian was incredibly helpful on the phone and in store too. Thanks so much!
July 2022 by Jacqueline Shade
Brian and Donna at Tile Giant are absolutely fabulous. I have shopped here several times now and wouldn't go any where else in town for all my tiling needs. Tile Giant has an amazing range of products at prices to suit all budgets. Brian and Donna are very knowledgeable and only to happy to help with any questions or concerns you have. Their customer service is amazing and it might not seem like much but they always greet you with a smile and make you feel very welcome. Thank you again for all the help you gave my husband and I this morning.
May 2022 by Sarah S
Popped in here because the local B&Q didn't sell tiles! Brian was so helpful from the minute I walked through the door. He really helped me make a great choice in tiles and even carried them to the car for me. I will definitely return and recommend this place to friends and family.
April 2022 by Steven Binnie
Recieved excellent service from Brian, very knowledgeable, great prices, very helpful. Would recommend 10/10
March 2022 by Tracey Birkett
Absolutely fantastic service at Tile Giant. Brian was so helpful with lots of advice. Thank you again ?
November 2021 by Andy Ritson
If only all customer service was this good. I went into the store for a little help as I'd never tiled before. Brian helped me get everything I needed for the job, was honest about what I needed and what I could perhaps get away with out and even cut a few of my tiles for me! Brian is my new hero!
September 2021 by Renatta Brockie
Visited the Falkirk store in July to look for ideas for our bathroom. Brian was extremely, polite and helpful, he gave us a couple of tiles to take and try in the space to help us decide what pattern we wanted to do. He also gave great advice on edgings and grout colour etc. Once we ordered, delivery was extremely fast. When doing our shower room the following month we didn't hesitate to come back given the great service we had had before. Again Brian was very helpful and knowledgeable, he was also interested in seeing how our previous project had worked out. He also always helped us out to the car with our tiles etc. Great service, would totally recommend.
September 2021 by Karen Smith
Fantastic service from Brian. Really helpful in working out the quantities of tile we needed for the floor and wall, he also gave advice on trims etc that we would need. Would definitely come back to the Falkirk branch for any future tile orders.
August 2021 by Ross McKenzie
Superb service today from Brian in Falkirk. I was returning tiles for refund which was processed quickly. I had a query regarding my refund and Brian explained it clearly, double checked I was happy and triple checked I understood. And after that I seen him helping an elderly couple out to their car with items they had bought. ??..top man?
July 2021 by andrew stewart
I had bought tiles initially from Hillington branch and I have to say I was really disappointed with the service I received.I had then ran out of tiles and needed more urgently so I called Brian in the Falkirk branch and he couldn't have been more help. Courteous, well mannered and knowledgable he quickly sorted a solution. What a fantastic ambassador for the company and I will 100% be using the Falkirk store from now on as a result. Absolutely first class service.
June 2021 by CWT1
Brian and the team at Falkirk have been fantastic. They stored our tiles for months and organised delivery when lockdown rules permitted. They also sourced tiles of a similar batch when our tile design changed, and went out of their way to pick them up for us. Their knowledge and advice has been super helpful. Highly recommended.
June 2021 by Jim Hay
Brian and the team at Falkirk are brilliant to deal with. We've been using them on hotel projects for the past 7 years. Their knowledge, advice, quality and value is miles ahead of other warehouse sellers and retailers around. Highly recommended.
May 2021 by Gioia Henderson
Amazing help. Great range. I went in as an emergency as B&Q didn't stalk the tiles I needed. Being new to Falkirk, it was a pain they didn't but I chanced upon this store and I have the next two home projects in mind using some of their tiles on show. I really appreciated the friendly manner and safety provisions in place. Really helpful. Great price. And helped me out to my car. Will be using them again.