March 2024 by Barry Hart
Shocking customer service from this garageWent in to get my 4 wheels balanced and was told they were busy. I then asked to get booked in and was told they wouldn?t be doing the balancing as they didn?t have enough guys and jacks. Even after I said it can be any day or time.They just didn?t see enough money in doing 4 wheel balancesWould strongly recommend going elsewhere very unprofessional outfit
March 2024 by Jack Cassidy
Got my first MOT with this garage cause I?m a Halfords member and the experience was brilliant they told me what needed to be done gave me a price then got the job done efficiently and professionally, they have a 0% interest payment plan so it doesn?t break your bank, my car feels brand new. Shout out to Barry the manager, Peter the mot tester, Tony the tech guy and Jaff the tech tester see yous aw next year.?
January 2024 by Bryan McLay
Wheel alignment cancelled 25mins before appointment without any reason given. Already paid for so out of pocket and waiting on a refund. Poor customer service.
January 2024 by Mark Cowan
Called up day before to confirm 4 4x4 tyres could be fitted. I hard pre ordered online via a tyre website with a fitting time 12.30 to 1.30pm. Told to come down at 8am to ensure I would be seen first and could wait as fitting time was just a drop off time and couldn?t guarantee how long it would take if they were busy and other jobs in before me. Arrived at 8am, seen promptly, keys handed over and by 9am I was finished. Great quick service by the guys. 2nd time using this garage for tyres and will be back again. Thanks.
January 2024 by Colin Hemfrey
Garage operated by Halfords. Went there to get an MOT and service. Both were carried out as per paid for in advance, but the staff need some customer service training!
January 2024 by Linda Marr
Excellent service and very friendly staff.
December 2023 by Roderick Munn
The guys sorted my issue quickly and at a fair price.
December 2023 by Colin smith
Very unhelpful, lacking big time in customer service. Just wanted to get off the phone
November 2023 by robert Hamilton
got quote for replacement battery sent it to lease company. phoned halfords asked them to phone lease company was told IM TO BUSY did not even ask for phone number. Disgusting customer service will never use this company
November 2023 by Jacqueline Hills
Fantastic service this morning! It was very busy, but Barry went the extra mile to help me and replaced my headlight and sidelight bulbs. Thank you so much, 5 star service!
November 2023 by David Allan
Superb assistance and will definitely use them as my first port of call should I need any tyres etc
September 2023 by John Riley
Car booked in for 2 tyres replacement. The member of staff that greeted me was exceptionally rude, told me I could not wait for my car as they had no facilities for waiting??? He shouted and swore at me and just as I was about to walk out the manager came in and saved the day. Apologised for my treatment, when job finished my 2 front tyres wheels and bodywork was covered in the sealing adhesive used at tyre change. Could not face further abuse by pointing this out Halfords have lost a long time customer
August 2023 by Guy Smith
Car was booked in to get rear Discs and Pads replaced. Received the car back with the handbrake being very high. Took the car back to be told they never touch the Handbrake. Took my car to another garage who confirmed that handbrake would have been adjusted to remove rear discs/bads.
July 2023 by Colin Runciman
Staff have always been decent with me and my wife and never had any problems with the work that's been done on our cars
July 2023 by JAMES CLELLAND
Staff very friendly and vehicle was ready later on in the day.Job done.