November 2023 by David Todd
Nothing wrong with this specific outlet, but EE in my experience should be avoided. Very poor coverage in comparison to O2 (who I'm now with).I am disgusted with the contract that they talked my elderly and vulnerable mother into signing. A ridiculously overpriced contract for the service she receives and they refused to help her get out of it early when I realised what she'd been coerced into signing.
August 2023 by billy44551
Customer service is brilliant, staff are excellent
August 2023 by Nicol Scobbie
Confusing to say the least.........
June 2023 by Jennifer Totten
Staff are so friendly
June 2023 by Happy Face
Feedback from here from what ive heard hasnt been the best but ive had not bad experiences with them lately
April 2023 by Ross Hammerton
Waited for 45 mins just to collect DPD delivery got a parking ticket also when I just thought I can just JP into shop collect and go back out
April 2023 by JANE SMITH
Booked an appointment for 3rd April at 11 am. Got a text in morning to be prompt for appt arrived at 10 50am and notice on door stating shop was closed for the day, that is bad management for an EE shop. Decided to go to Glasgow Fort branch where i was very satisfied with customer care.
March 2023 by Xander Myles
Nine out of town visits have ended in disappointment, majority of the staff disinterested, dismissive and leave you none the better for visiting.As the human face of a company that hides behind their infuriating call centre and online help, the amount of times I've been dismissed from here to 'go online' 'contact the manufacturer' 'Google it' is way below par if what you'd expect and it's not for the lack of staff, four members if staff all trouble shooting a basic enquiry seems like there's no basic customer service training being provided.Even when trying to get two Pay Monthly contracts set up I ended leaving because they had no interest in helping.The one gleaming positive of this review is for the young girl who served me, searched for suitable contracts, did everything to help and look out suitable phones - whoever you are or where, you are brilliant.
February 2023 by Marguerite Irving
The staff were very helpful
January 2023 by Elsie Rae
Well knowledgeable assistance and can answer any queries you have.
December 2022 by Laurence Watson
Very helpful and courteous on the phone
October 2022 by shahid khan
Very good services and data bundle
October 2022 by Mark Coulson
Staff are polite,friendly and helpful
October 2022 by Ken Fung
Not sure if this is the right branch to write a review for Taylor who helped assist me. Taylor was wonderful, lovely and patient to help me resolve an issue I had. Thankyou Taylor
September 2022 by steve o
staff pleasant enough but unable to organise replacing a lost payg sim says need to get a new number or migrate to contract.Only redeemed by advising I phone customer services who more than made up for EE retail service.
