February 2024 by Emma Swan Nails
Absolutely amazing experience - Janet, Ella and Holly are honestly credits to Chisholm Hunter! They have completely restored my confidence after a bad experience at another branch!??
February 2024 by Taylor Lanni
After having poor experiences at another 2 branches, we recieved exceptional service from Janet, Ellla and Holly at the Falkirk branch. Couldn?t recommend the customer service here enough. Very happy customers!
February 2024 by Nicola Aitchison
Janet the (Falkirk)store manager helped us out with a problem with a designer watch, and went over and above for us and we furthermore purchased another 2 watches. Will also be purchasing my replacement rings also .
February 2024 by Rhona Telfer
Wonderful friendly staff with great knowledge about there products. We had a lovley time picking out wedding jewellery. 5 ? SERVICE from your Falkirk branch.
February 2024 by Simon Adams
Staff were AMAZING! friendly and put me at ease when I was concerned. Absolutely FANTASTIC
January 2024 by Donald Buchan
Went into the Falkirk store with my wife for a pair of earring however 2 diamond rings and a lovely tag watch for myself was purchased and earrings forgotten about. Amazing service from the team all staff exceptionally warm friendly and helpful would highly recommend this store
December 2023 by Marie Castle
Amazing, professional and extremely helpful staff. Such a wonderful experience. I will be back thank you. Marie
December 2023 by Barbara Lemon
Great customer service always go out their way to be helpfull .
December 2023 by Jenna Wittmann
Niamh couldn?t have been more helpful and lovely in helping us pick our perfect wedding rings! All the girls working on Saturday 18th November were so patient and kind. Couldn?t have asked for better service! Thanks so much.
November 2023 by Joel Binnie
I went into the Falkirk store not knowing what ring to get my now Fiancé. Niamh approached me and spoke me through the various styles Chisholm Hunter offer. After a hour of speaking Niamh, I purchase the ring. I would like to thank Niamh for making me feel at ease and great customer service.
November 2023 by Lauren Snedden
Ordered a ring and so impressed with how quickly it arrived and exactly what I asked for. Janet was so helpful to make sure I got exactly what I wanted.
May 2023 by Karen Gallacher
I recently bought an item from this store and at the time of purchase was not informed at any time of the stores NO REFUND policy. When trying to return the item it was at that point I was made aware of this. Apparently there are notices in the store to inform customers of this and also it is on their receipts. Totally unhelpful as once you have your receipt the purchase has gone through so you can?t get a refund anyway!!! I complained but as suspected nothing was done about it. Ridiculously outdated policy.
May 2023 by John Cumming
What an amazing service from Abby today . Gave me excellent advice on my watch purchase and educated me on my watch with great depth . I highly recommend this store and Abby in general. Thanks again for going above and beyond my expectations
April 2023 by Chloe Cairns
Excellent service from Holly when I was in purchasing my new watch. She was very attentive and knowledgeable, and made the whole experience extremely enjoyable! Service and experience was 5 star.
April 2023 by Clare Deans
Absolutely fantastic service from Abbie today in the Falkirk store. She was so friendly and made my Mum I feel really welcome. Customer Service how it should be! Xx