October 2023 by Marta Lopez
Very disappointment with this pharmacy.I requested my repeat prescription, I called them days later as I hadn't heard from them. They tell me that it will be ready on the following day (Saturday).I called them on the day to make sure that it is or it will be ready, they don't answer the phone, I tried three times....I go to the pharmacy, and I almost do not enter because it looked closed, it was open but they couldn't bother opening shutters or the the door completely?!?!I go in, I said "Hello" three times before the guy acknowledges that I''m there (I'm the only customer), I explain the situation, he looks into the prescriptions but needs to ask a second member of the staff that was in the back office. Meanwhile, the phone rings, they hung up directly, without even answering. This happens two/three times.The girl checks my prescription to say that no, they haven't received my medicine and can't tell me when to expect it. They couldn't bother less...I decided to take my prescription an go somewhere else where I manage to collect it straight away.I wonder what Well Pharmacy think they are dealing with, it is our health! we need those medicines.... !Terrible, terrible service!
August 2023 by ashley ferreira
Amazing staff. Stacey is so lovely funny and just an amazing person to get on with all the staff are exceptional at there job and always ask how you are. Its number 1 chemist in my eyes.
April 2023 by Raymond John Allan
Staff in here are awesome. They look after their patients way better than most pharmacies.
February 2023 by James McLeod
Totall rubbish chemist always medicines missingMoving to won I can dependOn .
December 2022 by Fede Valls
As useless as they come!!!Took over a week to dispense a prescription and then is was something completely different in the bag!Fuming as it is a repeat prescription and I told them that I ran out.
September 2022 by RR 1234
The customer is always wrong!!
August 2022 by Dale Evans
Decent range of products, quick and friendly staff
July 2022 by Gerben Scheelings
Been here a few times now for various reasons because we live on the same street. Always leave frustrated. Not a single time was there a positive outcome.The staff ignore you for ages whilst chatting amongst themselves. Their advice after waiting for them to finish always ends in: ?Try boots at the bottom of leith walk?.Which is also my advice to anyone reading this.. don?t waste your time on this useless pharmacy.
April 2022 by Heather Carter
This is the worst pharmacy I have ever seen. It feels run by teenagers whose fake lashes get stuck together so no wonder they can't function. They give you dribs and drabs of prescriptions after making you wait half or 3 quarters of an hour every time.Enjoy watching your child suffer whilst you wait for days for a prescription. We are now a week on from giving them a prescription, having it half filled, and they keep promising the remainder will be in tomorrow at 2 pm but it's not. They are rude and enjoy being as unhelpful as possible. When one expresses one's needs they will purposefully ignore them and repeatedly tell one not to come back to the pharmacy again!We have used this pharmacy for 6 years, bought formula and other items here. It was fine till this year but now I will never return. I will take my business elsewhere and I highly recommend everyone else does too, unless you enjoy having your time wasted and your children suffer!
April 2022 by Heather McPherson Carter
Very unprofessional - they have only half filled all my prescriptions for weeks and even lost one. As the wait times are so long, I feel I've lost hours on end - do not use this pharmacy if you don't like your time being wasted!
July 2021 by Lesley Russell
Not happy just called to ask if script was there for myself it is not but doctors have tracked it to them on the 5th at 15.52...this script was to replace other meds that I am bringing dose down on I am in agony. Will be calling chemist again in morning
July 2021 by jay seery
Best staff this pharmacy has ever had. Always very helpful.
July 2021 by james merrilees
Great place, people really helpful and friendly
September 2020 by Marie James
The young pharmacy lad is just the most adorable person. He went out his way to help my Aunt,. I wouldn?t go past this pharmacy now, I think they get quite a hard time and they have a very stressful job and I think they cope very well.
September 2020 by emile gallin
The pharmacist, Ms Hira MALIK, literally saved my life on Oct. 1st, 2019, when I had an unexpected asthma attack at night. She measured my stats, gave me an inhaler and arranged an urgent appointment with Victoria Medical Practice within 3 hours. Good job, well done. Many thanks.
