March 2024 by Leslie Affleck
Absalute disgusted with the way my family where treated by this edinburgh branch hanovè St, EDINBURGH. Refused a transaction even with the the account owner present .and two power of attorneys present .made to feel like we where steeling from them .. verry upsetting and not nice to be refused and asked to leave premises.
July 2023 by Tom Wilson
It's a shame the local branches have all been shut. However I have always found this main branch in the middle of Edinburgh to be well staffed who know their stuff with short waits and easy to arrange meetings with someone who can talk about loans, credit cards.etc..
July 2023 by Ian Malcolm
Unbelievable that TSB does not accept foreign cheques. I have been with TSB for 5 years and now have to open an account at another bank just to deposit a cheque into my account.If they told me this before I opened my account I never would have joined TSB.
April 2023 by James Samson
Lack of cashier availability again, only one cashier on to deal with several lengthy transactions in front of me, unacceptable wait for a 1 minute transaction which needed a face to face pay in.
April 2023 by Kate Tavell
Obviously not worried about their heating bill. So warm they actually had the front door wedged open.
January 2023 by Patryk Dutkowski
Naj gorszy bank nie spotka?em si? jeszcze nigdy z takimi problemami wiecznie prac? nad aplikacja i kasa znikaj?ca z kata co jaki? czas prawie nie zauwa?alne kwoty
January 2023 by Kiko? Francesca
They say they close at 5 but at 4 the till was closed. :( wow
January 2023 by jgsky
Some staff at this branch are extremely unprofessional
January 2023 by Richard D
Always a queue
January 2023 by joefindus
Brilliant staff especially the manager however I cannt remember his name ?he helped me install mobile banking so I could purchase tickets to visit my small son for his birthday ????
November 2022 by Ray Charles
Cash machines for cards, quite small inside and staff quite friendly.
September 2022 by colin cleary
Disgrace waiting 46 minutes to be served .Changing bank tomorrowJim Hamilton
August 2022 by Graeme Stirling
It's a bricks and mortar bank. With doors and actual human staff. Sort of useful when the rest of their banking network has been closed down due to lack of use
August 2022 by francesca cassis
They say they close at 5 but at 4 the till was closed. :( wow
June 2022 by Martin Ski
There is a massive queue now and only one person dealing with it. Six cash spaces reduced to two, which only one is operating. I arrived at 12:30 and it says ?less busy as usual? - absolute joke!
