September 2023 by Elizabeth Gordon
Tried to buy the new dior perfume today in the st James quarter store shocking customer service asked price was told to look at back of box ignored by 3 unfriendly members of staff they were also rude anyway went few doors down to John lewis bought perfume excellent customer service and got some samples will not be back to the perfume shop ??
July 2023 by Naomi Szatylowicz Lee
My partner and I had service from a lovely lady named Aurora (sorry if I misspelled) she was very attentive after realisingy partner couldn't find something he liked. She gave us some perfumes in a small bottle to take home with us to be sure we liked the scent. We will definitely be back again! Thank you
July 2023 by James Collins
Great place for perfumes.Not spread out like department stores, so you can see them all with a turn of your head.
June 2023 by Greig Sanderson
My favourite aftershave shop, best prices, great staff and lots of freebies like holdalls and bags. Love it.
May 2023 by David Graham
My brother and I came in yesterday. The lady who saw us (I can't remember her name, sorry) was very attentive and patient and extremely kind. I've been before a few times and have stopped ordering my cologne online because I love the experience in store.
May 2023 by Clive Graham
Felt like a personalised service from Arona (sorry if misspelled). I have sensitive skin and Arona recommended some perfumes that may be able to help with them. I even got to try 3 of them on as I walked around for 3 hours. Definitely recommend this place for its top quality service!
April 2023 by maqameda
Overall, the experience is good but the lady started to ignore us after a couple of questions. I was running behind her to ask questions ?
April 2023 by John Brady
The staff were incredibly helpful and persevered until they found the item I was looking for. I had seen it online but couldn't recall the name. Although they didn't have it in store they ordered it and it was delivered to my home address a few days later. Impressive service!
April 2023 by Emma C
Staff were nice but really unhelpful ? I asked for help finding a cruelty free perfume and she said she didn't have a clue and walked off hahah I expected maybe an "I'll ask my colleagues" or "I'll have a look online" but it was just a no and nothing else haha
April 2023 by Holly Gibson
Nice shop and not pushy like some staff at perfume stores
March 2023 by Gayle Whyte
Nice shop staff friendly but when I gave the sales person my account I asked if I had any rewards she said no but on checking when I got home I could have saved £5 on my perfume and every little saving helps at the moment.
January 2023 by Ellis I am the one dab
Just want to say a massive thank you to the worker/colleague name Paul. He spent time to find an exact aftershave my brother was after and made his day. Also helped him find/match a aftershave he wanted for his birthday. Really up to beat guy great customer service thanks Paul
January 2023 by Nattaly Kreitlow
excellent service !
December 2022 by Emmanuel Dzisi
The place has a nice ambience. Staff were helpful and I got some good recommendations
October 2022 by Manoj Vilas Mahale
Shopped a perfume today, Dawn a sales lady, (who normally works at Gyle Centre outlet of Perfume Shop) was well informed and help us to choose the right perfume which we wanted to get as a gift, I appreciate her particularly,for giving us time and a good experience of service, well mannered and considerate. Definitely not one of them who have a fake smile only and know a little about true Customer Service. Thanks to Dawn and deal for a perfume shop.
