January 2024 by Matthew
Been buying Swarovski since 1996. Love the products but the service in this store is appalling. Few times been in to purchase but leave without, staff in a empty shop speaking loudly about there private life's. Don't bother to acknowledge you. Sometimes 3 staff on floor yet they provide no service! young mix minority terribly rude, disgrace to the company. Putting of loyal customers loosing out on sales as there too good to say a simple hello and ask if they can help you out. I've stopped visiting this store. Horrible team of people.
August 2023 by Paul Greenwood
Staff are helpful and provide excellent advice for your purchase
June 2023 by Christine Hamilton
Fantastic Swarovski shop, the staff are so helpful Colm and Jade who I have had service from are lovely. Far better than the Buchanan galleries branch in Glasgow in terms of customer care and choice, a different experience entirely.
May 2023 by Sai Ganesh
Excellent customer service and very helpful staff.
March 2023 by Panagiotis Amourgianos
Amazing service from Corran!
December 2022 by Laura Crawford
I had to return a faulty bracelet after the clasp broke. The staff couldn?t have been more helpful, excellent service and so friendly. Highly recommended and I would certainly shop here again.
March 2022 by Hadas Estifanos
Lovely customer service?
February 2022 by Martin FitzMaurice
Always good product
January 2022 by David Pegg
Were very helpful and experienced
December 2021 by David Cumming
Very friendly and helpful staff who knew their stock.
December 2021 by Janice Young (Janice Y)
Great store with helpful staff
August 2021 by Philip Thornton
Love this store - friendly and helpful sales team
July 2021 by MARIE SAVAGE
Went over and above to get necklace for my daughter's 18th. Delighted! Very helpful staff. A BIG thankyou.
June 2021 by Chris Scobie
Great service today, they did not have the piece I wanted but arranged a transfer from another store so it would arrive in time for my wife's birthday.
May 2021 by Monica Santoro
Beautiful little store in the heart of Multrees walk. Great collection on Atilier fine jewellery collection. Sadly the staff are young and lack customer experience. They can be very loud and unprofessional. Although the jewellery is all plated and will tarnish over time. Fun but expensive.