March 2024 by ??? ???????
very nice staff and great service
March 2024 by Scottish Network
I had the best experience in this particular shop with the lovely Rozh who was very welcoming and thorough from the getgo, before my eye test my vision was pretty poor but,afterwards the bluebells appeared blue again.Having tried other opticians,my feeling was I wish I had gone to this shop first.I certainly wasn't disappointed until I went to pick up my new glasses 10 days later, i was a few minutes late due to trying to get parked as near to the shop as possible,which believe me is no easy task. I was told to take a seat, and someone would see me within 10 minutes. 30 minutes later, and being totally ignored, I went to the reception to inform the lady. She then took me to get my glasses that were waiting for me and gave them to me, which took less than 1 minute. I was made to wait that half hour ,not because they were busy but because they had my money and how dare I be 5 minutes late.Sorry Rozh, but I will not come back to specsavers again until the hard sell becomes customer service .
February 2024 by Shannon Young
The staff are very helpful and polite, and there was a decent selection of frames. The one downside is that you often need to sit and wait (on chairs that are just in the middle of the store) as you go between the different staff members.
February 2024 by Tomasz Pydzi?ski
Great service, Shandwick Place branch is very busy but well organized.
February 2024 by Cassidy Gilders
Staff are really friendly and helpful!
February 2024 by Carole Keogh
Excellent service from experienced staff. Wanted two pairs of basic reading glasses and that's what I got. No add-ons required no pressure to agree to those offered. So all good!
January 2024 by Megan Hayman
been here twice in the last few days- once for a triage appointment to check my eye health as i?ve been having some issues, and another to do my scheduled eye test. Both experiences were great. Not a long wait. Kind and welcoming staff. Everything was explained throughly and all of my questions were answered with kindness and helpfulness. All the people I interacted with during my 2 visits were great. Highly recommend booking your eye test here or visiting if you?re having any eye health concerns or issues!
December 2023 by Jandeep Bains
The staff were super helpful and explained everything well. I have been going here for years and have recommended it to many friends
December 2023 by ann spalding
New glasses for a New year?Lovely staff.excellent service
December 2023 by Harvey Cochrane
Thank you so much for your great ongoing service, I am extremely impressed at how professional, kind and attentive you all are! This is certainly the best experience I have had from an optician, highly recommended my best, Harvey
November 2023 by Abhijit Chaudhuri
Very profesional and good quality product at an affordable price
November 2023 by David Shanks
Very happy with my new reading glasses, which are a backup pair.It's a shame I wasn't able to get a duplicate of my existing reading glasses, seems like it's an old style that isn't sourceable anymore. So my new backup pair look slightly different, but do the job.
November 2023 by Louise Gourlay
I returned to this branch having been disappointed with a nearby branch. He whole set up is efficient and I'm very pleased with my glasses.
November 2023 by Tracey McDonald
Really friendly helpful staff. Everything explained really well. Store is a good size and a relaxed environment.
November 2023 by Tom Reilly
They take really good care of you and explain your eye ? health with the pictures they have taken. We'll worth the £10 you have to pay for the pictures. They also do not pressure you to buy glasses if you do not need them. Would not go anywhere else for my eye tests.