March 2024 by Jock Kirkpatrick
£3.35 for a quarter pounder with cheese. Thursday lunchtime!!! Absolutely mingin!!!!! It was half dried out n hard. I'd have taken it back but I wasn't gonna waste my lunchtime.. should have went to Greggs round the corner.. I wouldn't even give it to my dog..
January 2024 by Jonathan Landau-Litewski
Certain things ALWAYS out of stock. Word of warning before visiting- if you are a male that happens to look young then you will be immediately profiled by staff as a shoplifter. They will then follow you around the store and not even discreetly at that. I only go in here when I truly have to as the atmosphere is disgusting and the dehumanising way the staff assume anyone not wearing a suit is a shoplifter is quite frankly appalling. Heaven forbid you are ever behind someone in the queue that happens to be friendly with the person behind the till- they use that opportunity to talk and talk- despite the queue increasing in size. They frankly don't give two hoots about your time.
January 2024 by C
most staff very rude
May 2023 by Carol Humphreys
Awesome place
April 2023 by Stuart Barclay
Getting expensive
December 2022 by John Farqhar
Totally different from most stores
September 2022 by Dharmesh Parmar
Nice and fresh items. They deliver as well. Good staff.
June 2022 by Stuart Carnie
Handy store as literally next door to it, but it would be a lot better if staff wouldn't chat to other staff and customers after customer has been served for about 5 minutes 2 of us stood in queue and were annoyed at wait time
February 2022 by Callum Rendle
Sandra at the tills is very helpful and good at her job
February 2022 by Joesph Obrien
The lady serving me was very helpful Sandra
October 2021 by Sonya Simpson
Another shop under strain with more to offer at the counter. Stephen's bakery and hot food and customer and lottery and only 2 counters for staff to serve. And then only 2 self service tills. Sometimes they are an inconvenience them selfs. Some staff are rooted in the shop. And some new faces have appeared, one guy in Particular annoys me. With 2 scotmids in area. 3rd one on granton road. Not west granton lol. I get annoyed with shops price differences. Crewe shop is the better one. Just stresses me due to there being so much for staff to take on. List of stuff is overwhelming. Normal store it self. With shelves always stacked. Times there is long periods of specific items not coming onto shelves. But most of the time it's always got what you need. Now in store you have Hotdogs , slush puppies. Costa coffee , hot food. Bakery, offers cakes and more food. And then staff also have to sort out parcels. Returning or collecting. But still otherwise more challenging behind the counter when there is a que of customers who just want to pay for there shopping. Oh self service, well bare in mind if u have alcohol or energy drinks etc... u could be standing a while to get verified. Coz staff are really busy doing everything else. I do think a staff member needs to be at these self service tills and then monitoring the other goodies on offer. Like costa coffee , hotdogs and slush puppies. And maybe even this staff member could take parcels and when behind counter they can help with self service tills. These self service tills are meant to help. Sorry,they should be more convenient for us. And to help staff free thier time to do more tasks. And to get us customers happily on our way. Dont always work like that. And people are still dubious about using self service anyway. Most people want alcohol or cigarettes or lottery even to use for parcels too. Milk and bread. The classic essentials is good to just go ahead and skip the que and serve ourselves. Not everyone does thou. So again, it would help to have a member of Staff on floor at all times to help customers with any needs or concerns they have about anything in store. And these self service tills... Snappy shopper is up and running. I dont rate the actual people who do the shopping for us. As they never do have that personal touch. Like,sell by dates. Nightmare! Or the utter random substitute items. Why??? Honestly, why? Had a nippy experience with snappy shopper and having to take the actual delivery to the shop and show them what am not happy about. Staff am not naming , she was amazing. She totally understood what I was saying, About, the items. And even agreeing with me too. She is a legend in this store.
June 2021 by Ronnie Carroll
All good staff very helpful in finding few items I required fie cook dinner
June 2021 by Isabel Buchan
Love this ship.great caring staff so help full
April 2021 by Kirsty Spiers
Poor service all the time! There is only one member of staff that actually do there job quickly!! A snail could go faster than the rest!! If you are in a rush avoid because you will have to wait till the staff can fit you in between telling their life story to other staff while serving you!!
