January 2024 by Rosa Whelan
Had a really good experience. Helped by Lara who was extremely helpful.
May 2023 by OfficialNaye
Worst post office in Edinburgh. Will make a formal complaint. They are unhelpful. Avoid this place.
July 2022 by Hitansh Shah
The staff was rude. It was almost 5 but she was considerate enough to take the post but took time to attend as she was busy shopping and had a lot of arrogance to herself. Only if it's the last option go for it. There are better post offices out there.
April 2022 by Paul Gillie
Went to the post office today 28/3/22 to find it closed at 3.00?... I wasn't happy as I walked abit with 2 young children. What post office closes at that time of day!?.. i checked closing times before i left the house. They need to think more about the customers then staff hours. Very poor service.
April 2022 by Jamie M
Rude staff, they stand and chat to their friends all day long while there's long qeues, need some discipline and proper customer service training, however the scotmid staff are great!!
March 2022 by Travel Guru
Been using this post office for over 3 years, thankfully about to move out of the area.Nothing good about this place.Staff are slow and unfriendly.Once stood in a long queue waiting to be served. There was one counter available and the extra member of staff didn't even bother to open it, just stood watching the other girl. The staff are pretty rude, certainly no service with a smile. Why work here if you hate it so much? Plenty of people would love a job especially in the current climate.
March 2022 by H K
Been using this post office for over 3 years, thankfully about to move out of the area.Nothing good about this place.Staff are slow and unfriendly.Once stood in a long queue waiting to be served. There was one counter available and the extra member of staff didn't even bother to open it, just stood watching the other girl. The staff are pretty rude, certainly no service with a smile. Why work here if you hate it so much? Plenty of people would love a job especially in the current climate.
January 2022 by Stuart
The young girl in glasses was extremely rude and unhelpful. Reading other reviews I believe her name is Chelsea.Made me pay for a pre-paid return package with no clear explanation, other than that I reckon she hates her life. When I asked if I could take a picture of the pre paid special delivery return label on the bag after I had handed her the parcel, she told me no because it was against data protection. None of the information on the package was remotely close to breaking GDPR, particularly as it was would of been my information (none of which could of been used to identify me anyway), so in reality she was the one breaking data protection regulations by with-holding my own.This package itself was a pre paid return package for a Vodafone router I was returning. She said there was no proof it had been paid, despite the special delivery return label on the package, the two barcodes on the package as well as written confirmation via letter from Vodafone inside the package. After I agreed (stupidly) to pay for the package, no further label or stamp was placed on the package to 'prove' purchase, confirming my suspicion all along that the return label special delivery was proof of purchase from Vodafone.Her mannerisms were shockingly rude and unprofessional, and seems to relish aggravating customers. I shall not be going back to that post office.I have contacted both the Royal Mail Postal Service and Calder Road Post Office to request a refund and pursue action against her.
November 2021 by Oyewale Oloyede
I was at this post office to send a parcel yesterday 25th October 2021 and was attended to by the young lady in glasses, she was so rude and very unprofessional. Her attitude was so ridiculous I couldn't believe she could be in such a position.
October 2021 by Leanne MacFarlane
Never open anymore, on the few occasions they are there they close whenever they want & the young girl with glasses has a serious attitude problem - unless you happen to be a man that she fancies. Ridiculously unprofessional post office.
August 2021 by Nicole Sangster
I called ahead of my dad going to this post office for me as I'm self isolating but needed my car taxed and to apply for a V5 that didn't make it to me. My requirements were quite confusing so when I spoke to Claire to ask her to keep an eye out for my Dad who has Parkinsons (he can be hard to hear) she couldn't have been more helpful. She told me she would keep an eye out for him and even called me when the transaction was complete so that my Dad didn't have to explain the out come to me. Really friendly, professional service and just above and beyond. Thanks again.
October 2017 by abby Anderson
Long waits can be expected,otherwise okay
September 2017 by Devon Vehlow
Often long waits. Not the nicest kind staff
