February 2024 by Adrian Keefe
I came in to the post office at The Jewel today to post parcels, buy stamps, pick up a D1 form for a driving licence and apply for a new passport via the 'digital check and send service'. I was served by Daria. She was excellent. Not only did she do everything within 15 minutes (including take my photo) but she applied for a new driving licence with a change of address for me! This was only because that branch didn't carry driving licence forms. If they did have a D1, I would have had to fill it in myself. This led to a conversation about me not being able to fill in the online form, as I thought I needed to update my passport first. It turns out I didn't, and Daria applied online for me. I'd like to add that while I was being served there were two other assistants handling other customers and the queue was never more than a couple of people. Great service. Thanks Daria.
December 2023 by Nadezhda Kosinova
Very helpful staff
December 2023 by Caroline Gemmell
Terrible complete lack of staff
November 2023 by John Valentine
Always friendly and helpful, great service.
September 2023 by CJ Mo
Absolutely amazing staff. Always pleasant, helpful and all round great team.
September 2023 by Hazel Miller
Very long queues and opening times are incorrect website says 6pm close arrived at 5:20pm today and it was shut very disappointing
September 2023 by My Unconscious is Mine
I used the post office 29/08/2023 15:15 hours approx very large queue - one woman serving grey hair lovely woman trying her best a good worker not like her colleague with the brown curly hair that was floating about absolutely not interested in reducing the huge queue - this woman needs to really have a word with herself total joke! She was pretending to do something else then went outside for a smoke - then comes back in no rush served one person then disappeared again then appears again 5 mins later UNBELIEVABLE!
August 2023 by Elliot Roy
The staff are helpful but they always only seem to have one person working. This results in long waits of half an hour just to post a parcel. Sort it out guys
July 2023 by haqzuk
Was ideal to collect parcels as they use to shut at 8pm but now they've changed their closing time to 6pm! recently i got there at 5.37pm, and there was a huge queue but didnt matter as the asda securtiy guard refused me to join! i work 9-5.30pm i cant get there any earlier, customer service of the ladies behind the counter isnt great, i think i'll stick to the PO at Hay Drive instead
June 2023 by The Truth (Legend)
This branch is getting worse theres only 1 decent staff member graham his holding the office together??Poor chap is mostly on his own and the queues are miles long.Poor best avoided
March 2023 by ben c
good location being in asda & near to fort kinnaird, staff can vary from polite to downright rude. went in to post an online return and was unable to get a hold of any sellotape for the top of the box, so went in and assuming with it being a post office they would have general stationery etc at the desk. that was all i needed - it's not as if i was asking them to box the whole thing up for me! the employee was rather patronising and ended up scolding me for not properly packaging the item.
January 2023 by Linda Phillips
The staff here are disgusting, the worst customer service I have ever experienced. They should leave as they seem to forget the world has moved on, customer service is key you no longer get to pick who you like and dislike, it?s both pathetic and petty. Grow up
October 2022 by Sarah S
Slowest post office - always big queues and staff unbothered about doing things promptly
April 2022 by Gary Gunn
Very nice and helpful staff.
February 2022 by Nicolas O'Brien
Staff was very unwilling to help and was causing nothing but problems to avoid work