March 2024 by Ali
Worst service to date disgusting customer service this Place should be shut down for good and reported to the council. The older man is an absolute disgrace to society
March 2024 by Derin Kamal
They are quite rude, and I will never visit them again. They also charge surcharges!..I hope this place is either locked or they bring in a respectful staff.
February 2024 by Lucy T
Avoid this post office at all costs. The staff members are some of the rudest I have ever encountered. They seem unable to speak in any tone of voice other than condescending and aggressive. Have witnessed this multiple times with others, including elderly people. Should seriously consider a change of career if you are so unhappy that you have to belittle and upset customers on a daily basis.After reading all of the other 50+ bad reviews, I?m shocked that you haven?t taken any of the negative criticism on board and changed your attitude. Instead you seem to bite back with bitter defensive responses, showing that you clearly are so unaware of your issues (a sign of insanity perhaps?)I truly feel sorry for any individual who enters your establishment. Seek help as soon as possible .
February 2024 by Dorothy M.
Very unhelpful member of staff who just barked orders at me as if I were a child who had never used a post office before. I believe that another review used the term smart alec which is rather an understatement, he was purposefully openly rude. I am 55. I wanted to take a photo of the envelope to show my rather elderly mother to assure her it had been sent. I thought the bomb squad were being called the way that I was treated and told that it is illegal to take a photo of an envelope, in a manner that I wouldn't treat an animal. I asked for it back to photo it outside and he proceeded to remove the very proof that I needed the picture of. He was well aware of his actions and very intentional. This was after refusing to give me it back. I had to convince him that it was my property and therefore theft not to hand it back. By this time there were more customers so his level of rudeness dissipated but not by much. I eventually had to ask twice for the receipt as he just sat with it in his hands. Then he threw it at me. I walked out the shop in tears of frustration as all I wanted to do was assure my mum that this very important document had been mailed. I chose to use the post office as I considered it to be the best and most reliable service. I realise now how very mistaken I was and will endeavour to find alternatives in the future.
December 2023 by Adele Mearns
Pity you couldn't leave zero stars as this is all they deserve, rude and aggressive, I will never go back!
December 2023 by Christina J
This place is a rip off !!! Yesterday they over charged me for sending a regular letter recorded delivery . They charged me for a large letter and yet it wasn?t. I measured my envelopes when I got home after looking at my receipt , 22 cm !!! . On display was Xmas paper bags for £5.99 ! I was shocked as I recognised them from the £1 shop. Beware .!
December 2023 by Margaret Spiers
Staff terrible treat customers like idiots please dont go to this post office unless its ur only option ive used it 3 times in about 3 years to top up gas and electric i swear ill never go bk
December 2023 by Gordon M.
I wondered if it was just me, until I looked at the other reviews.I overheard the man behind the counter being a bit of a Smart Alec to the customer before me in the queue. "Well, it IS a Post Office," he said to the elderly lady who had asked - politely - if she could buy a book of stamps.Equally charming to me, I'd have to say. I was berated because a stamp was falling off my envelope. "You've torn this off another envelope," he said, and refused to accept my assurance that I had stuck the stamp on straight out of a booklet 20 minutes earlier. Unnecessarily rude and confrontational. Also, I know it's Christmas, but the queue was out of the door, and only one (awful) man serving, taking his own sweet time. Picking arguments for fun, it would seem.
September 2023 by Derek Laidlaw
Twice I have been there recently and found rather than being helpful and kind it?s the total opposite , rude and clearly no manners ( in the wrong job ) for dealing with the public??
June 2023 by Martin A
I have used this post office numerous times a month for years, never had a problem with the staff. Too many whiners nowadays.
May 2023 by Gill Banner-Stevens
This is my local post office and every time I have visited the service has been exemplary, courteous and polite. I don't write reviews very often but felt compelled to when I noticed the slew of bizarrely negative comments and slurs in this review forum; whatever the provenance of these derogatory posts, I can wholeheartedly recommend this post office and feel fortunate to have such an excellent service available in our community. Keep up the good work!
May 2023 by Robert Berdys
This morning I paid in to my account some amount of money. I counted the money before, my wife did and my dad did. What's happened next. At the counter, person who was at the counter dropped the money, and I was told the amount I am trying to pay in is less £20 then all of 3 of us counted at home. What could I do in this situation? I didn't know. I said it was £20 more. I left the place and I'll never come back.
May 2023 by Martin Ross
I have used this post office numerous times a month for years, never had a problem with the staff. Too many whiners nowadays.
April 2023 by Leah Jacobs
avoid - nothing absolutely personally, but witnessing multiple encounters with customers at this local post office that is just rude and disrespectful.
March 2023 by Jenny Lee
This post office is so rude and ignorant. Always I know it all attitude!Always trying to rip people off giving the highest postage optionStaff there are just rude and unhelpfulGo to another post office if you can!
